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 5 Guys

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MiamiDon

Re:Five Guys Burgers Mon, 09/28/09 1:57 PM (permalink)
45013


Recently I went to the location in Staunton, Virginia, at 1013 Richmond Avenue (US 250).  It was my first time to one; the only drawback was what I thought was loud music playing over the loudspeaker.  The food came in a brown bag, not on a tray like at McDonald's.  Oh, and a regular hamburger has 2 patties, and I thought the fries were a little overdone, like they soak them in some ingredients before deep-frying them.  All in all, it was worth a stop, and I will definitely go back; they're building one south of me in West Chester; IIRC it's on Tylersville Road (I-75 Exit 22; head east).


When you say "overdone", do you mean that they were too crisp?
 
    David_NYC

    • Total Posts: 2162
    • Joined: 8/1/2004
    • Location: New York, NY
    Re:Five Guys Burgers Mon, 09/28/09 3:38 PM (permalink)
    I understand that Five Guys twice fries the potatoes, both times in oil. They have to be allowed to cool before frying the second time.

    Considering my own experiences with Five Guys, I believe there will be some franchised locations that don't always cook the food properly. 

     
      45013

      • Total Posts: 335
      • Joined: 6/30/2003
      • Location: Dayton, OH
      Re:Five Guys Burgers Sat, 10/3/09 2:07 AM (permalink)
      MiamiDon



      When you say "overdone", do you mean that they [the fries] were too crisp?


      Not so much that as they had a crisp flavored coating surrounding them.  They're more sophisticated than the ones I'm used to at McDonald's, which are plain (or, as I like to put it, simple).

       
        MetroplexJim

        • Total Posts: 3706
        • Joined: 6/24/2007
        • Location: McKinney, TX
        Re:Five Guys Burgers Sat, 01/9/10 10:45 AM (permalink)
        Five Guys has finally opened a store in Plano, only 10 miles of where we live and along a route we travel often. 

        After leaving McLean, VA back in 2005, happy days are here again! 
         
          MiamiDon

          Re:Five Guys Burgers Sat, 01/9/10 7:04 PM (permalink)
          They are popping up like weeds around here.  I wonder whether there is enough demand for burgers at their price point with counter-only service.
           
            mayor al

            • Total Posts: 15069
            • Joined: 8/20/2002
            • Location: Louisville area, Southern Indiana
            • Roadfood Insider
            Re:Five Guys Burgers Sat, 01/9/10 7:24 PM (permalink)
            Sometimes the franchising agreements  are so 'reasonable' that folks toss market-share research out the window in order to flood the market in certain locations. We now have two 5 Guys within two miles of each other on the Indiana side of Louisville. Maybe they both will take hold, but my gut feeling is that the smaller one, in a strip mall with lousey (limited) parking available, will fold within a year. These are the only 5 Guys outlets in So Indiana that I am aware of.
             
              David_NYC

              • Total Posts: 2162
              • Joined: 8/1/2004
              • Location: New York, NY
              Re:Five Guys Burgers Sat, 01/9/10 9:33 PM (permalink)
              There are now 29 Five Guys either open or under construction within a 25 mile radius of Times Square. In March 2009, they opened their 400 store, and their web site says 200 more will open in 2010. Their franchising page says a requirement now is "Ability to purchase the rights to open five (5) or more locations". They almost start to sound like Dunkin Donuts, which is not in the business of selling donuts but in the business of selling franchises.
               
                cavandre

                • Total Posts: 1597
                • Joined: 3/14/2008
                • Location: Melbourne, FL
                Re:Five Guys Burgers Sun, 01/10/10 9:24 AM (permalink)
                From the one that opened by us, it seems that maintaining quality control is already an issue.
                 
                  Scorereader

                  • Total Posts: 5546
                  • Joined: 8/4/2005
                  • Location: Crofton, MD
                  Re:Five Guys Burgers Mon, 01/11/10 12:38 PM (permalink)
                  I hate it when a good thing gets effed up!
                   
                    sk bob

                    • Total Posts: 1801
                    • Joined: 12/29/2005
                    • Location: South Daytona, FL
                    Re:Five Guys Burgers Thu, 01/21/10 9:16 PM (permalink)
                    I emailed Five Guys corporate for an approximate date of the opening if the Port Orange,FL store would be.
                    the only reply I got was Spring 2010. 
                     
                      stevep

                      • Total Posts: 58
                      • Joined: 8/1/2006
                      • Location: Worcester, MA
                      Re:Five Guys Burgers Sat, 01/30/10 12:00 AM (permalink)
                      They just opened a Five Guys here in Worcester and it's nothing special IMO. Overpriced and mediocre IMO.
                       
                        Foodbme

                        • Total Posts: 9575
                        • Joined: 9/1/2006
                        • Location: Gilbert, AZ
                        Re:Five Guys Burgers Mon, 02/1/10 3:25 AM (permalink)
                        stevep


                        They just opened a Five Guys here in Worcester and it's nothing special IMO. Overpriced and mediocre IMO.


                        I Agree-- You just described McDonalds. Point being, if you have major bucks for Marketing, you can sell refrigerators to Eskomos----- 5 Guys Burgers and Fries are tasty, BUT it's overpriced and not worth standing in line for. I hope their Corp Office is monitoring this site. I make a better burger at Casa de Foodbme for far less $$ and greater flavor!!
                         
                          cameron074

                          • Total Posts: 135
                          • Joined: 11/12/2007
                          • Location: Parsippany, NJ
                          Re:Five Guys Burgers Mon, 02/1/10 9:10 AM (permalink)
                          Foodbme


                          stevep


                          They just opened a Five Guys here in Worcester and it's nothing special IMO. Overpriced and mediocre IMO.


                          I Agree-- You just described McDonalds. Point being, if you have major bucks for Marketing, you can sell refrigerators to Eskomos----- 5 Guys Burgers and Fries are tasty, BUT it's overpriced and not worth standing in line for. I hope their Corp Office is monitoring this site. I make a better burger at Casa de Foodbme for far less $$ and greater flavor!!





                          Lol, not worth standing in line for? Maybe you wouldn't stand in line, but I've got 2 good legs and enjoy their burgers. As soon as you open a chain of Casa de Foodbmes let me know
                           
                            harleytexas

                            • Total Posts: 101
                            • Joined: 7/28/2008
                            • Location: Belton, TX
                            Re:Five Guys Burgers Sun, 02/7/10 11:39 PM (permalink)
                            I went to Mighty Fine Burgers in Austin and they beat Five Guys hands down.
                             
                              IntelligentT82

                              • Total Posts: 125
                              • Joined: 10/31/2009
                              • Location: Alexandria, VA
                              Re:Five Guys Burgers Mon, 02/8/10 6:23 PM (permalink)
                              I have to admit, Mighty Fine Burgers kinda looks good...see below


                               
                                sk bob

                                • Total Posts: 1801
                                • Joined: 12/29/2005
                                • Location: South Daytona, FL
                                Re:Five Guys Burgers Tue, 02/9/10 5:20 PM (permalink)
                                looks OK,just like a 5 Guys, but what did it taste like?
                                 
                                  Billfish

                                  • Total Posts: 397
                                  • Joined: 9/24/2003
                                  • Location: Georgetown, DE
                                  Re:Five Guys Burgers Thu, 02/11/10 5:06 PM (permalink)
                                     Such a sloppy looking burger.Looks like it was put together by a 5th grader.Much like the 5 guys burger.For what you pay,you would think somebody would take care to make it look appetizing.
                                   
                                    Greymo

                                    • Total Posts: 3667
                                    • Joined: 11/30/2005
                                    • Location: Marriottsville, MD
                                    Re:Five Guys Burgers Thu, 02/11/10 5:30 PM (permalink)
                                    Take away  the lettuce,  that pink stufff and the huge slices of onions before I would  even  try it.  Do they do them medium rare?
                                     
                                      LeadBelly

                                      • Total Posts: 93
                                      • Joined: 6/5/2009
                                      • Location: Maryland
                                      Re:Five Guys Burgers Sat, 02/13/10 12:32 AM (permalink)
                                      Greymo


                                      Take away  the lettuce,  that pink stufff and the huge slices of onions before I would  even  try it.  Do they do them medium rare?



                                      Around here they only come in one temp and that's no pink, cooked all the way. 

                                      Five Guys is like any chain. It all depends on the manager making sure the employees cook to the method. When done well, its a pretty decent burger and fries. When done badly, its just not worth the extra over cheaper fast food. At the place near here it good and my favorite is actually the hot dog with just bacon and fries. Tastes pretty good and with a soda somewhere around 9 bucks . 

                                      Here's my problem. Everything is wrapped to go in a paper bag which is okay. But they place the sandwich in the bottom of the bag with a cup of fries on top of that and an extra load of fries tossed in loose on top of that and capped off with a small pile of napkins. Its just annoying that you have to dig through a pile of fries to get out the sandwich. 

                                      Allan
                                       
                                        Russ Jackson

                                        • Total Posts: 2257
                                        • Joined: 11/28/2007
                                        • Location: Xenia
                                        Re:Five Guys Burgers Sat, 02/13/10 7:48 AM (permalink)
                                        They take no care in the food presentation. Just wrap it tight and cram it in a bag. Even the way they assemble the Hamburger is a mess. If they just put a little attention to detail the place would be excellent. The atmosphere in the place is loud and unorganized. They try to keep up with the mess but the tables can be greasy with crap all over the floor including peanut shells. Kind of like a cafeteria on crack. Eating a Burger from 5 Guys in your car really could not be done. And when you take it home it becomes a soggy smashed mess. There is no intimacy and conversation with others is not comfortable. Getting up to refill a drink or even pick up your order is difficult as the space between the tables is limited. If you just want to stuff your face with a pretty good burger elbow to elbow in a sterile looking place then you will like it. You will never feel comfortable or relaxed in this place. And I think in the long run it will take its toll....Russ
                                         
                                          David_NYC

                                          • Total Posts: 2162
                                          • Joined: 8/1/2004
                                          • Location: New York, NY
                                          Re:Five Guys Burgers Sat, 02/13/10 12:48 PM (permalink)
                                          Five Guys is heavy on shtick. I have read that the first Five Guys was a take-out place with no tables. For diners who are going to eat at the restaurant, I don't know why Five Guys still only uses take-out packaging.  If you order french fries at Nathan's Coney Island, they will serve you the freshly peeled and fried potatoes in a coated paper food tray. A burger will be served in a coated paper deli carton. They serve the meal on a plastic tray, without having the fries pounding the burger flat.

                                          I think Five Guys can serve the burger and fries in better packaging for dine-in customers. Eventually their shtick will get old and people will get fed up with eating a take-out burger in a dine-in restaurant.
                                           
                                            Foodbme

                                            • Total Posts: 9575
                                            • Joined: 9/1/2006
                                            • Location: Gilbert, AZ
                                            Re:Five Guys Burgers Sat, 02/13/10 6:28 PM (permalink)
                                            I've been to the one near my house twice. 1st time had a Burger. Like Lead Belly above, next trip, I tried one of their Hot Dogs with Grilled Onions and Mustard. It was Very Good IMHO! I liked it better than the Burger. Anyone know where they get their Dogs?
                                             
                                            Today, I went to a Convenience Store about 2 blocks away from 5 Guys. You could smell the onions cookin'. Smelled pretty good!
                                            <message edited by Foodbme on Sat, 02/13/10 6:31 PM>
                                             
                                              David_NYC

                                              • Total Posts: 2162
                                              • Joined: 8/1/2004
                                              • Location: New York, NY
                                              Re:Five Guys Burgers Sun, 02/14/10 10:23 AM (permalink)
                                              Foodbme
                                               
                                              Anyone know where they get their Dogs? 

                                              It has been widely reported that, on the east coast at least, Five Guys is using a Hebrew National Beef frankfurter.
                                               
                                                MiamiDon

                                                Re:Five Guys Burgers Sun, 02/14/10 3:38 PM (permalink)
                                                Russ Jackson


                                                They take no care in the food presentation. Just wrap it tight and cram it in a bag. Even the way they assemble the Hamburger is a mess. If they just put a little attention to detail the place would be excellent. The atmosphere in the place is loud and unorganized. They try to keep up with the mess but the tables can be greasy with crap all over the floor including peanut shells. Kind of like a cafeteria on crack. Eating a Burger from 5 Guys in your car really could not be done. And when you take it home it becomes a soggy smashed mess. There is no intimacy and conversation with others is not comfortable. Getting up to refill a drink or even pick up your order is difficult as the space between the tables is limited. If you just want to stuff your face with a pretty good burger elbow to elbow in a sterile looking place then you will like it. You will never feel comfortable or relaxed in this place. And I think in the long run it will take its toll....Russ


                                                Yes! Yes! Yes!  From the bagging, to the ambiance, to the tight space, I agree with you on all points.  On their own, the burgers and fries are decent, but they do their damnedest to make the whole experience unpleasant, it seems.
                                                 
                                                Not to mention that, around here at least, they specialize in locations with very limited (or costly) parking.
                                                 
                                                  BelRose

                                                  • Total Posts: 65
                                                  • Joined: 4/9/2010
                                                  • Location: Arlington, VA
                                                  Re:5 Guys Mon, 04/19/10 4:40 PM (permalink)
                                                  I went to one of the original 5 Guys for the first time in the early 90’s (it was just 2 miles from my old apartment), I had been hearing about how great it was supposed to be, and left wondering why.  While I think that at its best it was better than most fast food places, but it never was very good and franchising certainly has not helped matters.  There are just too many places serving good burgers and fries to waste my time with these overcooked hockey pucks and limp fries.
                                                  To answer the above question: The original 5 Guys always used Hebrew National (and advertised it as such on the menu), I am not sure what they use now.
                                                  <message edited by BelRose on Mon, 04/19/10 4:43 PM>
                                                   
                                                    db1105

                                                    • Total Posts: 185
                                                    • Joined: 12/8/2006
                                                    • Location: Wilmington, DE
                                                    Re:Five Guys Burgers Mon, 04/26/10 10:09 PM (permalink)
                                                    I was about to give 5 Guys another shot. When I walked into the store and saw them squeezing on the burger, then looked at what they charged for that burger, I turned and walked out the door. Thankfully Capriotti's was 2 doors down and I got a cheesesteak for 75 cents more than the burger. One bite and I knew I made the right decision.
                                                     
                                                      Nancypalooza

                                                      • Total Posts: 3778
                                                      • Joined: 6/17/2004
                                                      • Location: Columbia, SC
                                                      Re:Five Guys Burgers Tue, 04/27/10 3:44 PM (permalink)
                                                      See, the downtown location in Columbia does such a nice job and they're all really friendly.  Maybe it depends on who has your franchise?
                                                       
                                                        HollyDolly

                                                        • Total Posts: 1066
                                                        • Joined: 1/18/2006
                                                        • Location: Schertz, TX
                                                        Re:Five Guys Burgers Mon, 05/3/10 12:18 PM (permalink)
                                                        Still haven't tried the 5 Guys across from the Alamo Quarry marketplace in San Antonio.
                                                        Just haven't gotten to that side of town. Now the EZ's Brick Oven and Grill over in the Quarry,across from 5 Guys is good. They have a bean burger,with guacamole,fritos,refried beans and other stuff on it,and now a fish sandwich as well.they are a local SA chain, but good.there's room to move between tables, the place is painted and decorated,and clean.
                                                        You can get if you want a half and half, which is half fries and onion rings. They also serve
                                                        pizza and salads,and you can get chicken too, if your not into burgers. They have a website
                                                        with some photos of their burgers.I don't recall their burgers being greasy or anything. My late father took me to the one next to Book Stop, on Brees and North New Braunfels in Alamo Heights. That was back in the late 1980s,early 90s. If we were hungery,we stop there when at the bookstore.
                                                        Bunsen Burgers on Walzem is good,fresh homade buns and fries, the burgers had a good flavour and don't recall them being mashed to pieces. Haven't tried big Bob's Burgers yet on Harry Wurzbach.
                                                        I think sometimes with places, it just depends on who runs it. There are franchises where they do take care to be as faithful as they can to the product, and other places just don't care.
                                                         
                                                          Matt Gleason

                                                          • Total Posts: 689
                                                          • Joined: 12/25/2006
                                                          Re:Five Guys Burgers Sat, 07/3/10 11:14 PM (permalink)
                                                          5 Guys is pretty good, never had a problem. 
                                                           
                                                            mjambro

                                                            • Total Posts: 419
                                                            • Joined: 2/7/2006
                                                            • Location: Providence, RI
                                                            Re:5 Guys Sun, 07/4/10 7:07 AM (permalink)
                                                            While there are places that serve equal-to-better burgers (but certainly NOT at competitive fast food chains, with the exception of Larkburger), I question the claim that there are many places that serve equal-to-better fries.  While we have a few places in RI that serve truly fresh cut fries, 99+% of places across the country tend to serve a frozen item that can only be fair vs a fresh cut.

                                                            Along that line, I was very disappointed during a recent trip to the Denver area earlier this year where several places claimed to serve fresh cut fries and chips, but all resembled frozen items.  At best, they may have been refrigerated potato products, but none tasted as if they were cut & fried on the premises. 

                                                            Is someone wholesaling such products under a "fresh Cut"  trade name or are these places simply misusing the term (bait and switch)?  One good thing about so many places serving frozen items is that I've been able to cut fries out of 99% of my meals out.   They are not worth the cost / calories, tasting more like fried cardboard than something eatable. 
                                                             
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