RE: Bossier City, La - Fire Mountain
Well, my husband is a general manager of a Fire Mountain. If you've heard of Ryan's it's the same company, just an updated concept. They are new buildings unless it's a remodel, and the new buildings are quite wonderful. The menu has been reworked a little, to include more items. The grill opens out into the dining room and you go right up to it for your steaks or whatever. No more ordering from the menu. But please, if you want a steak prepared special like blonde, or extra rare, request it and they will take care of you. As for quality,unfortunately, like any chain it all depends on the management team in place. Fire Mtn, Ryan's and Gold. Corral are all guilty of having stores out there that don't meet the grade. The Ryan's Co. used to be alot more concerned with customer service-now it's all about getting the food out with payroll constraints that are unreasonable, and worrying too much what other buffets (Golden Corral) are doing (notice how these buildings tend to look the same, and the menus copycat too). In other words the dreaded "cutting corners" looms large. I don't mean to downgrade a company that pays our bills, and the Fire Mt. that my husband runs is a good one. But, maybe not for long. He handed in his resignation two days ago, and his last days as an employee of the Ryan's group is Nov. 2.