Re:Fired for Embarrassing a Food Truck Writes Article Embarrassing Food Truck
At one point, years ago, I drove a limo/car service part time. Whenever the service wanted to try an experiment, I would be the tester. As lunchtime was the deadest part of the day, they tried having me do food deliveries during that period. I was paid per hour + tips (that and the fact that I was the one who was used for experiments were not unrelated). In any case, there WERE customers who were very cheap, or non-existent, with tips. This was particularly annoying to me when I had to make a long trip, and/or the order was very large. In any case, I would never have dreamed of publicly announcing what had happened. I told my manager and the food provider, and let them deal with (or choose not to deal with) the customer as they saw fit.
This is true for waitstaff, as well. If a customer fails to tip, or leaves a very small tip, then the manager should be informed; the manager should then, if possible, ask the customer if there were any problems. If the customer says no AND asks why, then and only then should the tip be mentioned.