I dropped the ball with Joe Rogo and family today!
Monday lunch is usually slow, we have 1 waitress, 2 kitchen staff. Today we got crunched, in the middle of it, in walks the Rogo clan, Joe as usual screaming "don't you know who I am"???Just kidding, in any case Mrs' Rogo ordered a medium well burger, it came out medium rare, my staff in the kitchen are relative newbies, no excuse that said, she was a trooper and wouldn't let me make her a new one, my sample of smoked pork belly only got crisped on one side, I don't think joe cared for it much, I felt terrible but, hey stuff happens, I'm just crushed it had to happen to a great guy like Joe, and his family, he assured me all was well, I know better... Joe, come back, it won't happen again...true, I fired the lead cook, she was screwing everything up. Bad day at Blackrock!