6star, so they don't just open up large cans of the same canned chili they sell... and there is grease from the meat they cook?
And, I swear there was something called "chili mac" on the menu when I went.
Sauce, chili, meat,... I'm still comfused.
> As far as I know, there is no such thing as a "large can" of Steak 'n Shake chili (at least not around here). Steak 'n Shake has been around since 1934, and their small (10 oz.) cans of chili have only been around in grocery stores for maybe 10 years or so.
> Of course there is grease. They fry their "Steak
burgers" from ground steak
meat (I have no idea on the percent of fat in it, but it is supposed to be from T-bone, sirloin and strip steak) and their chili meat, as far as I know, is made from this same ground steak meat
. That is why the name is Steak
'n Shake, and their slogan is "In Sight It Must Be Right", since originally all their meat was ground out front, where the customers could watch them grind it.
> I have never seen "chili mac" on a menu or in an ad around here, but that doesn't mean it couldn't be on a menu in Texas. I do
know there are corporate
restaurants and franchised
restaurants, so it is possible you went to a franchised restaurant that had added chili mac to its menu for whatever reason (franchise owner personally likes chili mac, they got a good buy on macaroni, etc.).
From your experience, it sounds like either your location is rather new (or under new management) or they haven't done a very good job of training their help. Could the manager you talked to have been a "night manager"? Sometimes "night managers" are nothing more than trustworthy regular help, and not really very well versed in the whole operation.
I am sorry you had the confusion, but perhaps when you go back (and if chili mac is still on their menu) you could try it and let us know just what you get served.
post edited by 6star - 2010/08/29 18:12:33