This is a small chain based in north-central Maryland called New York J&P Pizza. It's owned by a local Mt. Airy, Maryland family by the name of Illiano. I don't mean to necessarily disparage the owner, and I have no idea if this is a one-of kind of event or if it's indicative of something more sinister.
The pizza itself is . . . okay. Nothing to write home about. Thin but not crispy, and not terribly flavorful. I'd rather go to Pizza Hut, frankly. But the home branch is next to my kids' day-care center. It's frequently quite busy, and they get a lot of take-out business, so I guess somebody must find their pizzas more appealing than Dominos or Papa Johns. Perhaps they're cheaper. They don't deliver, so maybe that's it. I usually get a stromboli. For some reason, even though it's basically an inverted pizza, it seems better to me. Perhaps because it's more substantial per bite.
In any event, on one evening, I had the two kids there and needed to get going. I waited for 10 minutes for my waitress to appear, and finally asked another one to go hunt for her, as I really needed my check. The waitress finally appeared, and whined that she'd been really thirsty and had been drinking a soda (from which I had apparently pulled her away). I apologized, and explained that I really needed to get going. It took another 10 minutes for her to reemerge, by which time I thought I
was the one who deserved an apology, but didn't get one. So rather than rounding the tip up to make the check $22, I wrote $21, which made it just under 15%. Just enough to register my annoyance. When the receipt went through my account, however, it was for $21.04. Now, I have no idea if the added 4 cents was a one-time slap by the annoyed waitress, or if it's a policy of the restaurant to overcharge by a few cents. Not enough to call the cops over, but enough to add up to extra profit.
In any event, I have explained all of this to the children, and they've agreed that we'll go to Pizza Hut or Ledos or somewhere if they want the sit-down pizza experience.