chewingthefat
Personally, I think it's the best chain in the Country. Opinions?
Their food, for what it is - a non-prime, non-white table cloth casual dining restaurant featuring beef - is both good and well-presented in a clean, non-riotous ambiance. They do an excellent job in maintaining the consistency of their food, service, and ambiance across the country. Over the past 20 years or so I recall eating at Outback in the following locations: Arlington, Centreville, Manassas, Reston, Fairfax, & Fredericksburg, VA; Myrtle Beach, SC; Orlando & Ft. Myers, FL; Pittsburgh, PA, Newport Beach, CA; Frisco, Addison, Lubbock, & Dallas, TX and have never been disappointed with either my food or my experience.
In contrast, I loved Tony Romo's in Orlando and San Juan, PR, but found them to be vile (and worse) in Scottsdale and Georgetown, Grand Cayman. I enjoyed several decent meats at the Texas Roadhouse in Chantilly, VA but their McKinney, TX joint is so noisy that the waitress can't hear my bitter complaints about the gristly rib-eye over which the cook had spilled his salt-shaker. TGI Friday's in NOVA are uniformly good. In Texas, they close soon after opening.
Consistency is the key point here. When I patronize a chain I do so from some elements of laziness, fear, impatience, location, convenience, and/or a craving for the comfortingly familiar. I go to Outback for a coconut shrimp, house salad with bleu cheese, loaded potato, and a small filet - all washed down by a few Coors Lights: good, filling, and the same everywhere and always.