Helpful ReplyHot!Post your bugs and issues here...

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CajunKing
Sirloin
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Re: Post your bugs and issues here... 2015/06/11 19:30:53 (permalink)
It does not do it from my PC, but on my kindle when I sign in on the front page and go into the forums it signs me out and I have to go back to the home page and log in all over, sometimes 3 or 4 times before it will keep me logged in where I can then post in the forums.
plb
Double Chili Cheeseburger
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Re: Post your bugs and issues here... 2015/06/24 12:21:55 (permalink)
plb
I can access my insider account with my IPhone but when I try at with my IPad it says I'm not authorized. It has been that way since the day that the sale was announced.


Anyone following up on problems? Insider is working on my IPhone and laptop with Microsoft but not on IPad.
CajunKing
Sirloin
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Re: Post your bugs and issues here... 2015/06/24 16:19:27 (permalink)
I know the Kindle issue was solved (as I enter this from my kindle at dialysis)
 
The again IT'S BAAAAAACK!!!
post edited by CajunKing - 2015/06/27 16:07:09
Michael Stern
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Re: Post your bugs and issues here... 2015/06/24 16:26:44 (permalink)
plb
plb
I can access my insider account with my IPhone but when I try at with my IPad it says I'm not authorized. It has been that way since the day that the sale was announced.


Anyone following up on problems? Insider is working on my IPhone and laptop with Microsoft but not on IPad.



I have a meeting scheduled tomorrow with Fexy's guy in charge of user experience and design. He's just the man to take care of this and any other such issues, and at the top of my priority list is to put in place a savvy webmaster who can deal with them. (I personally am an idiot regarding such things.) I will post here after the call.
Michael Stern
Double Chili Cheeseburger
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Re: Post your bugs and issues here... 2015/06/25 17:23:20 (permalink)
I spoke with the guy who is the website architect about what to do with usability problems that arise, and he said that he will attend to them... but probably not instantaneously, as he has his hands full. He did say that there have been no functional changes since the day of the sale, so whatever is happening with your ipad isn't likely a website bug.
ScreamingChicken
Sirloin
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Re: Post your bugs and issues here... 2015/07/10 09:56:10 (permalink)
It seems that since the last major software upgrade it's become either impossible or more difficult to "reply all" to a PM.  Has anyone else noticed this, and is there a solution?  Thanks!
joerogo
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Re: Post your bugs and issues here... 2015/07/10 16:20:00 (permalink)
Ha! PM! Easier with a stone tablet and a chisel!
lleechef
Sirloin
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Re: Post your bugs and issues here... 2015/07/10 18:58:59 (permalink)
I never have problems with PMs.  And I do NOT mean PMS! 
CajunKing
Sirloin
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Re: Post your bugs and issues here... 2015/07/13 23:13:54 (permalink)
Ok the sign in gremlin is back
 
From home page i sign in then go to forum tab and enter the forums
When the forums load i am signed out
So back to home page and sign in again
Usually after two times it keeps me signed in wheni go back to forums
 
Kindle fire hd 8.9
Miacapistrano
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Re:How to Edit Messages with Photos 2015/07/22 15:24:01 (permalink)
I need help in cancelling my membership. I don't see an option on the site where I can do that. Can someone help?
thanks!
Jim
Michael Stern
Double Chili Cheeseburger
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Re:How to Edit Messages with Photos 2015/08/04 06:21:46 (permalink)
Help now can be found here: support@roadfood.com
 
 
CajunKing
Sirloin
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Re:How to Edit Messages with Photos 2015/08/04 16:49:36 (permalink)
problem submitted
 
Thank you Michael and Fexy!!!
kozel
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Re:How to Edit Messages with Photos 2015/08/09 15:37:36 (permalink)
There used to be a link on the forum main page to see posts since my last visit.  Unless I'm missing something, I cannot find it.  Apparently the capability is still there because the following link works (thanks bigbear), so how about putting the link back?
 
http://www.roadfood.com/F...px?searchfor=lastvisit
CajunKing
Sirloin
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Re:How to Edit Messages with Photos 2015/08/12 23:49:54 (permalink)
Another Kindle issue popped up the same time skinny cow, ace and target started popping up.
The page takes forever to load with the ad most of the time the tab stops responding or closes instantly.
 
Anyway insiders can opt out of the advertising????
 
brentk
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Re:How to Edit Messages with Photos 2015/08/14 04:43:58 (permalink) ☄ Helpfulby Twinwillow 2015/08/21 09:30:52
Turn off the Sound on the video ad on your home page.  Even though the default setting for the video on the home page is for the sound to be off, I have now landed on the page two times in the last three days and been been confronted by a noisy advertisement that cannot be shut off, even though the sound off selection has been made.  You cannot shut off the sound until the ad completes its cycle.  VERY ANNOYING.
 
UPDATE ONE WEEK LATER:  STILL A PROBLEM.  THANKS FOR YOUR PROMPT ATTENTION TO THIS PROBLEM.
 
post edited by brentk - 2015/08/22 07:00:42
bartl
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Re:How to Edit Messages with Photos 2015/08/21 09:20:13 (permalink)
kozelThere used to be a link on the forum main page to see posts since my last visit.  Unless I'm missing something, I cannot find it.  Apparently the capability is still there because the following link works (thanks bigbear), so how about putting the link back?
 
http://www.roadfood.com/F...px?searchfor=lastvisit



I've been asking the same thing every since the upgrade. I do keep the link in my bookmarks.
 
Bart
billyboy
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Re:How to Edit Messages with Photos 2015/08/23 10:40:57 (permalink)
Hello fellow Roadfooders.  
 
I was just working on a Trip Report to Boston and I noticed that it automatically saved every few seconds as I was composing it.  I went to post it but for some reason I was bumped from the site and I had to log in again.  No problem.  I logged back in, went to the Trip Reports Forum, clicked on Post New Thread and received this message: "You have saved drafts.  Click to view them".  I clicked on the icon that was indicated and I received another message saying: "An unexpected error occurred and logged.  Please try again later".  I am concerned that I may not be able to access the report and I put an awful lot of time and effort into writing it.  Can you help?  Thanks so much!
 
Best regards, 
 
Bill Homan (Billyboy on Roadfood)
 
Above is the email that I sent to the Roadfood support department 12 hours ago (as indicated by Michael Stern in his post on this thread about 3 weeks ago).  I thought I'd also post here and see if anyone who has been posting Trip Reports recently has run into this problem and if they were able to find a solution.  Thanks!
mar52
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Re:How to Edit Messages with Photos 2015/08/23 11:11:28 (permalink)
Billy,  for the future...
 
I do all my trip reports in Word or sometimes email including the HTML links for the photos.  My email program (Mozilla Thunderbird) saves drafts as I write but the drafts aren't always complete.  With Word I save as I'm writing.
 
When I'm satisfied with it I copy and paste it over here, preview to see if I've made errors, repair those errors because I always find some and submit.
CajunKing
Sirloin
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Re:How to Edit Messages with Photos 2015/08/23 20:05:18 (permalink)
I ran into the same problem while on my kindle.The kindle dos seem to have LOTS of issues with this site.
Login/Logout issues
Those pop up ad issues
Tabs unexpectedly crashing or not loading at all or partially loading
 
I downloaded foxfire for tablets and hope that helps some of the issues, because Amazon Silk is a joke.
TnTinCT
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Re:How to Edit Messages with Photos 2015/08/29 13:04:38 (permalink)
I posted an update to an ongoing thread "so much pizza in CT" - my last entry all the pictures are missing; when I check the insiders page and the photos I've uploaded, they are all there.
 
Edit - I've gone back and checked, and there are additional photos missing from the pizza thread, and all the photos from my trip report "Canadian Maritimes" are now also gone.
post edited by TnTinCT - 2015/08/29 13:11:12
CajunKing
Sirloin
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Re:How to Edit Messages with Photos 2015/08/29 13:25:04 (permalink)
TnTinCT
I posted an update to an ongoing thread "so much pizza in CT" - my last entry all the pictures are missing; when I check the insiders page and the photos I've uploaded, they are all there.
 
Edit - I've gone back and checked, and there are additional photos missing from the pizza thread, and all the photos from my trip report "Canadian Maritimes" are now also gone.


I just watched a star trek episode where crewmen started to disappear, but don't worry it was just a spacial anomaly and by the end of the episode they triggered it out.  Moral of the story... they aren't gone, just exist in anther dimension, but they should soon be reunited to the correct time continuum.
lleechef
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Re:How to Edit Messages with Photos 2015/08/29 14:22:50 (permalink)
TnTinCT
I posted an update to an ongoing thread "so much pizza in CT" - my last entry all the pictures are missing; when I check the insiders page and the photos I've uploaded, they are all there.
 
Edit - I've gone back and checked, and there are additional photos missing from the pizza thread, and all the photos from my trip report "Canadian Maritimes" are now also gone.


That happens to me a lot.
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