Kensandyeggo: I avoid chains whenever possible, so I'd be your customer if I were nearby. Read on.
Bwave hit on an issue that I'd like some pros to comment on: food handling.
Because of time contraints and no other choices, I recently stopped at a Subway. The line was a least 12-patrons deep (lack of neighborhood choices - can't be the food

), and only two people working the counter.
I was astounded to repeatedly watch sandwiches being assembled with food gloves (after which the gloves were discarded). The preparer would then handle currency, give change, and without washing their hands, don a fresh set of gloves to continue making sandwiches! Can anyone spell cross-contamination?
Obviously, if a health inspector had witnessed this, all the food on the line would be tossed and the facility wiped down. I'm simply a customer, so I walked out.
As a food pro, if you had witnessed this, how would you have reacted? Would you have complained, walked, or both?