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 Rating the chains: Reliably Mediocre

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hilldweller

  • Total Posts: 168
  • Joined: 7/20/2003
  • Location: Staten Island, NYC, NY
Rating the chains: Reliably Mediocre Tue, 05/2/06 8:19 PM (permalink)
An article about, and ranking of, "casual dining" chains.
quote:
[url][/url[url='http://www.newsday.com/features/food/ny-food-fdcov03,0,2461641.story']The Reign of Chains[/url]

BY JOAN REMINICK
Newsday Staff Writer

May 3, 2006

It's hard to argue with success," business-minded realists might retort, for the economic strength of these chains is no less than staggering.

According to Richard Martin, executive editor of Nation's Restaurant News, last year's gross aggregate sales for the hundred largest casual chain restaurants amounted to $500billion, or 41 percent of national sales for all restaurant services.

There must be something that keeps Americans chained to these casual dining spots.

"What you're getting is a standardized meal in comfortable surroundings," said Whiteman, who has consulted for several casual chains. "They're highly democratic places, and the price is right." This usually means an average check of $10 to $20 a person, according to Chrissy Shott, manager of media relations for the National Restaurant Association.

John Jacoby of Dix Hills, a regular at T.G.I. Friday's, calls the food there "fairly decent," adding that he could probably get better fare at a privately owned restaurant. At Friday's, though, he knows he likes the meat loaf with mashed potatoes, which is always the same.

And therein lies the draw of so many chain restaurants: reliability. If, as some critics say, that often translates into mediocrity, they may be missing the point.

"The purpose of these chains is to provide you with a meal at what is a relative bargain rate," said Whiteman. To do that, he said, most have found clever ways to eliminate skills from their kitchens, serving what is essentially a mass-produced product. Often, this means that everything has been almost completely readied at a central location. Nobody has to so much as chop an onion or a clove of garlic in a kitchen mainly used for assembling, heating, grilling and frying.

It may not get any more mass-produced - or massive in scale - than Applebee's, which has 1,840 locations nationwide and tops Nation's Restaurant News' list of sales for casual chains. And if the salad dressings there taste as though they came from a bottle or a jar, there are other drawing points. At Applebee's, said spokesman Frank Ybarra, each restaurant pays tribute to neighborhood organizations and heroes, with memorabilia from local teams, marching bands and fire departments. In terms of food, variety and affordability are the watchwords.

Copyright 2006 Newsday Inc.


quote:
Text [url='http://www.newsday.com/features/food/ny-food-fdside03,0,3503352.story']A ranking of chain restaurants[/url]

BY JOAN REMINICK
Newsday Staff Writer

May 3, 2006

Because it would be unfair to compare chains to private chef-driven restaurants, I've ranked my picks from top choice to least favorite. None accepts reservations. Most meals run $10 to $20 a person.

1. Houston's

2. Cheesecake Factory

3. Grand Lux Cafe

4. California pizza kitchen

5. Romano's macaroni grill

6. P.F. Chang's china bistro

7. Outback steakhouse

8. Red Lobster

9. Famous Dave's barbecue

10. Friendly's

11. Ruby Tuesday

12. Applebee's

13. Chili's

14. Ground Round

15. Olive Garden

16. TGI Friday's

(Best item at Friday's: The check.)

Copyright 2006 Newsday Inc.
 
#1
    roossy90

    • Total Posts: 6694
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    • Location: columbus, oh
    RE: Rating the chains: Reliably Mediocre Tue, 05/2/06 8:34 PM (permalink)
    I cannot believe that Crapplebee's is ranked better than Chili's and T.G.I.F..
    But that is just one persons opinion.
     
    #2
      Adjudicator

      • Total Posts: 4866
      • Joined: 5/20/2003
      • Location: Tallahassee, FL
      RE: Rating the chains: Reliably Mediocre Tue, 05/2/06 9:01 PM (permalink)
      OMG! I have a lot of eating to do! 16 chains in 16 weeks.
       
      #3
        dreamzpainter

        • Total Posts: 1609
        • Joined: 2/6/2005
        • Location: jacksonville, FL
        RE: Rating the chains: Reliably Mediocre Wed, 05/3/06 7:34 PM (permalink)
        You can boil chains for a week and they still will be barely edible
         
        #4
          startrooper00

          • Total Posts: 110
          • Joined: 4/5/2005
          • Location: west liberty, KY
          RE: Rating the chains: Reliably Mediocre Wed, 05/3/06 10:01 PM (permalink)
          Nice list...I miss Ground Round so much...There isn't any close to me anymore since all the ones in Cincinnati closed.

           
          #5
            curried bluebonnet

            • Total Posts: 108
            • Joined: 4/12/2006
            • Location: the woodlands, TX
            RE: Rating the chains: Reliably Mediocre Wed, 05/3/06 10:28 PM (permalink)
            I remember going to the Ground Round as a kid and young teen thinking it was a hoot to throw the peanut shells on the floor! It seems chains do well her in my community--lots and lots of families--do you think because most have reliable(note I didn't say great) kid choices may have something to do with it. We are a small community just north of Houston, many many of us are transplants and very transient--going to a chain is at least a familiar thing for many. Just a thought.
             
            #6
              Ashphalt

              • Total Posts: 1644
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              • Location: Sharon, MA
              RE: Rating the chains: Reliably Mediocre Thu, 05/4/06 11:20 AM (permalink)
              I think all the Ground Rounds in our area closed. Overnight. Locked the employees out. The one closest to us was knocked down for an Applebees. And one of the Andelman boys on the Phantom Gourmet (local restaurant review TV show) once said something to the effect that if Applebees opens in your neighborhood, that's a pretty good sign that there's not much good to eat there. They believe that Applebees does their research and only opens in areas where there's nothing but crap to begin with. Can't say I think they're completely off-base.
               
              #7
                curried bluebonnet

                • Total Posts: 108
                • Joined: 4/12/2006
                • Location: the woodlands, TX
                RE: Rating the chains: Reliably Mediocre Wed, 05/10/06 12:19 AM (permalink)
                Ha--so Asphalt--maybe my community is only pre-crap, since Applebee's is the only chain we do not have here, what a riot! What is your favorite chain--crap or no--I used to be a sucker for Red Lobster many many many years ago. We went not too long ago and it was just OK--certainly not worth what I could have made at home for a fraction of the cost--but then I would be the one shopping, prepping, cooking, cleaning, all around my 2 very "busy" boys--OK--I'll take mediocre chain food for a change of pace anytime:)
                 
                #8
                  V960

                  • Total Posts: 2429
                  • Joined: 6/17/2005
                  • Location: Kannapolis area, NC
                  RE: Rating the chains: Reliably Mediocre Thu, 05/11/06 12:37 PM (permalink)
                  Outback is the only one I would visit.
                   
                  #9
                    Sundancer7

                    • Total Posts: 12329
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                    • Location: Knoxville, TN, TN
                    • Roadfood Insider
                    RE: Rating the chains: Reliably Mediocre Thu, 05/11/06 1:09 PM (permalink)
                    V960: I also enjoy the Outback. They are consistly slightly above mediocre. Their blooming onion, personal brand of red wine and their steaks are pretty good.

                    I also enjoy the salad bar of Ruby Tuesday's which is a Maryville, TN based chain.

                    Paul E. Smith
                    Knoxville, TN
                     
                    #10
                      V960

                      • Total Posts: 2429
                      • Joined: 6/17/2005
                      • Location: Kannapolis area, NC
                      RE: Rating the chains: Reliably Mediocre Thu, 05/11/06 1:25 PM (permalink)
                      of the mid range steak houses I prefer either Outback or Longhorn. I always have to fool w/ the bartenders at Outback by ordering an Aussie beer they don't have although they have the neon signs for these beers.

                      "I'll have a Touhey's please"

                      "A what?"

                      "As your sign says...a Touhey's"

                      Am I a jerk or what?
                       
                      #11
                        Scorereader

                        • Total Posts: 5414
                        • Joined: 8/4/2005
                        • Location: Taxation Without Representation Land
                        RE: Rating the chains: Reliably Mediocre Thu, 05/11/06 5:03 PM (permalink)
                        I will say this for the list:

                        Famous Dave's BBQ isn't bad. Went to one in Vienna/Fairfax VA. It's quite edible and a good atmosphere. But I've only been to that one. I liked it better than Red, Hot and Blue.

                        Friendly's ice cream is good and I really like Strawberry Fribbles. The food, I'm not so big on, but, then again, I havn't had food other than a dessert there for over a decade.

                        The last bowl of Chili's chili I had was pretty good (Massachusettes).

                        Applebees brings back fond memories of my acting days. 1/2 price munchies and a really nice staff.

                        I wish Ground Round would let you throw peanut shells on the floor again and play continuous cartoons on their projector!

                        Soup and Salad lunch at Olive Garden it a good deal.


                         
                        #12
                          NebGuy

                          • Total Posts: 875
                          • Joined: 12/22/2005
                          • Location: Colorado Springs
                          RE: Rating the chains: Reliably Mediocre Thu, 05/11/06 5:49 PM (permalink)
                          quote:
                          Originally posted by Scorereader

                          Soup and Salad lunch at Olive Garden it a good deal.

                          Don't forget the garlic breadsticks!
                           
                          #13
                            Ashphalt

                            • Total Posts: 1644
                            • Joined: 9/14/2005
                            • Location: Sharon, MA
                            RE: Rating the chains: Reliably Mediocre Fri, 05/12/06 9:55 AM (permalink)
                            Scorereader, your comment about Friendly's food reminded me of a guy I used to work with who had a weekend job for many years at a Friendly's (in Revere or Malden if I recall).

                            Little guy with glasses. He used to tell customers, "don't order the steak, because I don't want you to have to beat me up in the parking lot."

                            Only thing I can think of to say in favor of Friendly's is, it's better than Bickford's.
                             
                            #14
                              Scorereader

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                              RE: Rating the chains: Reliably Mediocre Fri, 05/12/06 10:21 AM (permalink)
                              One of my brother's earliest jobs when we was in hs was working at Friendly's on the grill (early 80's). He sure did come home smelling like grease.
                              He also wore that little white paper hat with the mesh on top.
                              And his uniform, white with some blue stripes. Those things were so greasy, they would get a washer load all by themselves. No one else daring washing their clothes with the uniform.

                               
                              #15
                                Sourdust

                                • Total Posts: 32
                                • Joined: 1/16/2006
                                • Location: Burlington, VT
                                RE: Rating the chains: Reliably Mediocre Sun, 05/14/06 12:38 AM (permalink)
                                quote:
                                Originally posted by Ashphalt

                                I think all the Ground Rounds in our area closed. Overnight. Locked the employees out. The one closest to us was knocked down for an Applebees. And one of the Andelman boys on the Phantom Gourmet (local restaurant review TV show) once said something to the effect that if Applebees opens in your neighborhood, that's a pretty good sign that there's not much good to eat there. They believe that Applebees does their research and only opens in areas where there's nothing but crap to begin with. Can't say I think they're completely off-base.


                                We have a Ground Round in Burlington still, and they even do radio (maybe tv?) commercials for it! B-ton actually has a dearth (if there can be such a thing) of these "high-end" chains...perhaps it really is true that Vermonters are more likely to go local? I've only eaten at most of the chains listed once or twice, some in Chicago many years ago....ate at a Chilis for the first time here about 4 years ago and will never return; Cali Pizza Kitchen isn't bad (none in VT) and Red Lobster is ok if you've got a seafood hankering in, say, Cincinnati or somewhere far from the coast. Cheesecake Factory I remember for the disgustingly huge portions; I'm not a tiny man (6'1", 200#) but if you want proof of our obesity epidemic and obsession with hugeness, just look there.

                                I can't believe Applebees made this list either....uggh.
                                 
                                #16
                                  John A

                                  • Total Posts: 4295
                                  • Joined: 1/27/2006
                                  • Location: Daytona Beach, FL
                                  RE: Rating the chains: Reliably Mediocre Sun, 05/14/06 7:18 AM (permalink)
                                  I wonder why the local Applebees is always jammed when so many people hate it?

                                  John
                                   
                                  #17
                                    joanie41

                                    • Total Posts: 401
                                    • Joined: 7/7/2002
                                    • Location: Columbia, MD
                                    RE: Rating the chains: Reliably Mediocre Sun, 05/14/06 3:30 PM (permalink)
                                    In Columbia, all the chains are popular, with long waiting times almost any night of the week. I'm no fan of the food, but they are easy places to take kids. The Applebees by me has very good service, and is very clean. They participate with local schools, so when a kid is named "student of the week," they get a coupon to Applebees. And, Applebees has a drive-up carryout, which is convenient if you want something other than pizza delivery. Again, sometimes, it's just not about food quality, I'm afraid. Life around here is busy, and sometimes, you just want an easy, clean place that has some sort of mediocre food for everyone. And, unfortunately, this planned community of 100,000 residents has an appalling lack of good, inexpensive non-chain restaurants. I think a lot of it is due to the fact that real estate prices in this area are extremely high. I think it would be very tough for a new non-franchise place to open and thrive.

                                    I have been a fan of Roadfood for over 20 years, and I have a well-dog-earred early version of the Sterns' book, with notes about the listed restaurants I've visited. But real life intrudes. And really, I almost prefer an Applebees to a place like Cheesecake Factory, which is grossly overpriced and really not much higher in quality. Same with Outback. Too expensive, and not that good. At Applebees et al, the prices are pretty reasonable for what you get. Maybe in the future, my area will have some wonderful Roadfood places to visit. Hope springs eternal...
                                     
                                    #18
                                      startrooper00

                                      • Total Posts: 110
                                      • Joined: 4/5/2005
                                      • Location: west liberty, KY
                                      RE: Rating the chains: Reliably Mediocre Sun, 05/14/06 5:11 PM (permalink)
                                      I so miss Ground Round...So many great memories..
                                       
                                      #19
                                        Scorereader

                                        • Total Posts: 5414
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                                        • Location: Taxation Without Representation Land
                                        RE: Rating the chains: Reliably Mediocre Mon, 05/15/06 12:02 PM (permalink)
                                        quote:
                                        Originally posted by joanie41

                                        In Columbia, all the chains are popular, with long waiting times almost any night of the week. And, unfortunately, this planned community of 100,000 residents has an appalling lack of good, inexpensive non-chain restaurants. I think a lot of it is due to the fact that real estate prices in this area are extremely high. I think it would be very tough for a new non-franchise place to open and thrive.



                                        I agree 100%. And I also think it's hard for independent restaurants who own property, to keep up with soaring property taxes and the new volume of popular chain restaurants.

                                        The independent restaurants in DC stay open because the owner or group of owners, usually own(s) multiple independent restaurants. With high rents, it's hard to make a living owning just one restaurant.
                                         
                                        #20
                                          cyrano

                                          • Total Posts: 120
                                          • Joined: 2/27/2005
                                          • Location: Columbia, MO
                                          RE: Rating the chains: Reliably Mediocre Mon, 05/15/06 5:13 PM (permalink)
                                          quote:
                                          In Columbia, all the chains are popular, with long waiting times almost any night of the week. I'm no fan of the food, but they are easy places to take kids. The Applebees by me has very good service, and is very clean. They participate with local schools, so when a kid is named "student of the week," they get a coupon to Applebees. And, Applebees has a drive-up carryout, which is convenient if you want something other than pizza delivery. Again, sometimes, it's just not about food quality, I'm afraid. Life around here is busy, and sometimes, you just want an easy, clean place that has some sort of mediocre food for everyone. And, unfortunately, this planned community of 100,000 residents has an appalling lack of good, inexpensive non-chain restaurants. I think a lot of it is due to the fact that real estate prices in this area are extremely high. I think it would be very tough for a new non-franchise place to open and thrive.


                                          How funny-- you could have been writing about Columbia, Missouri, almost down to the population and the Applebee's, except that here, I don't think it's so much the real estate prices being high as it is the developers, who want a reliable tenant-- and someone who comes in with a franchise is a more desirable tenant than someone who wants to do something out of the ordinary.

                                          But whatever the reason, it leaves us with a dearth of interesting places to eat. Granted, sometimes "interesting" equals "inedible," but I just hate to go to the cookie-cutter places.
                                           
                                          #21
                                            stricken_detective

                                            • Total Posts: 2130
                                            • Joined: 3/10/2004
                                            • Location: Milwaukee, WI
                                            RE: Rating the chains: Reliably Mediocre Mon, 05/15/06 11:32 PM (permalink)
                                            1. Houston's

                                            Who?

                                            2. Cheesecake Factory

                                            No. Overpriced, overrated. Snotty S L O W W W service.

                                            3. Grand Lux Cafe

                                            Who?


                                            4. California pizza kitchen

                                            Who?


                                            5. Romano's macaroni grill

                                            Who?


                                            6. P.F. Chang's china bistro

                                            Is this the place that does the lettuce wraps? I think they were pretty good, but it was paid for by work, not me, so I can't comment on the prices.

                                            7. Outback steakhouse

                                            Never been there.


                                            8. Red Lobster

                                            Cheddar bay biscuits. That's it.


                                            9. Famous Dave's barbecue

                                            The only place I've ever gotten food poisoning from.

                                            10. Friendly's

                                            Awwww, I miss them. No Friendly's here in the land of frozen custard.

                                            11. Ruby Tuesday

                                            Who?


                                            12. Applebee's

                                            Ok for a drink & snack. Kid who seated us last time sneezed real big, didn't wash his hands, then grabbed a bunch of silverware. Puketastic.

                                            13. Chili's

                                            Meh.

                                            14. Ground Round

                                            Are they still around?

                                            15. Olive Garden

                                            Hah. No.


                                            16. TGI Friday's

                                            Meh. We have one here w/a waiter we like. They have almost NO selections for vegetarians. Other than a way overpriced grilled cheese from the kids menu.
                                             
                                            #22
                                              startrooper00

                                              • Total Posts: 110
                                              • Joined: 4/5/2005
                                              • Location: west liberty, KY
                                              RE: Rating the chains: Reliably Mediocre Tue, 05/16/06 12:10 PM (permalink)
                                              Here is my take on those 16 restaurants;

                                              1. Houston's
                                              No idea...Never heard of!!!
                                              2. Cheesecake Factory
                                              Very overpriced... Usually poor service
                                              3. Grand Lux Cafe
                                              No idea...Never heard of!!!
                                              4. California pizza kitchen
                                              Decent pizza, good service
                                              5. Romano's macaroni grill
                                              Very good food, service and atmosphere
                                              6. P.F. Chang's china bistro
                                              Only been there once...but was very good
                                              7. Outback steakhouse
                                              Pricey, but unusually good service makes
                                              up for other shortcomings
                                              8. Red Lobster
                                              Always very good
                                              9. Famous Dave's barbecue
                                              Never been a big fan
                                              10. Friendly's
                                              Love them...Just wish there were more
                                              closer to me.
                                              11. Ruby Tuesday
                                              Makes an incredible burger. Love the
                                              salad bar. Service is iffy!!!
                                              12. Applebee's
                                              Hot and cold. Had some great experiences
                                              and had some bad ones.
                                              13. Chili's
                                              One of my favorites
                                              14. Ground Round
                                              My all time favorite.
                                              15. Olive Garden
                                              Always had great service and a good meal
                                              16. TGI Friday's
                                              Love the atmosphere...food is ok

                                               
                                              #23
                                                malibucreek

                                                • Total Posts: 5
                                                • Joined: 5/21/2006
                                                • Location: Pasadena, CA
                                                RE: Rating the chains: Reliably Mediocre Mon, 05/22/06 12:00 AM (permalink)
                                                FWIW, here's my take on the list, in my descending order of preference, with the original rankings noted:

                                                4. California pizza kitchen
                                                You actually can get reasonably healthy food here. Most everything tastes great and the kids' menu is the best in the business.

                                                1. Houston's
                                                Solid mid-range steakhouse. Good fish entrees, too. Coffee used to be better, though.

                                                6. P.F. Chang's china bistro
                                                Some outstanding choices (love the curries).

                                                7. Outback steakhouse
                                                Waaay too heavy on the marinade, which makes me suspect the meat quality. But reasonably tasty nevertheless.

                                                5. Romano's macaroni grill
                                                15. Olive Garden
                                                Hard to screw up pasta.

                                                2. Cheesecake Factory
                                                Everything leaves me with a funny feeling afterward. Mass-produced, not particularly tasty and overpriced. But the cheesecakes are quite good, elevating it above the rest.

                                                10. Friendly's
                                                11. Ruby Tuesday
                                                12. Applebee's
                                                13. Chili's
                                                16. TGI Friday's
                                                All indistinguishably mediocre.

                                                8. Red Lobster
                                                A truly awful seafood joint, with small, poor quality shellfish and often freezer-burned fish. Bisquick-style biscuits can't save this joint.

                                                Haven't been there in years:
                                                14. Ground Round

                                                Never been there:
                                                3. Grand Lux Cafe
                                                9. Famous Dave's barbecue
                                                 
                                                #24
                                                  georgiadawgs

                                                  • Total Posts: 31
                                                  • Joined: 6/15/2005
                                                  • Location: Atlanta, GA
                                                  RE: Rating the chains: Reliably Mediocre Wed, 05/24/06 11:22 PM (permalink)
                                                  quote:
                                                  Originally posted by John A

                                                  I wonder why the local Applebees is always jammed when so many people hate it?

                                                  John


                                                  Desperation? No alternates?
                                                   
                                                  #25
                                                    georgiadawgs

                                                    • Total Posts: 31
                                                    • Joined: 6/15/2005
                                                    • Location: Atlanta, GA
                                                    RE: Rating the chains: Reliably Mediocre Wed, 05/24/06 11:27 PM (permalink)
                                                    quote:
                                                    Originally posted by Ashphalt

                                                    I think all the Ground Rounds in our area closed. Overnight. Locked the employees out. The one closest to us was knocked down for an Applebees. And one of the Andelman boys on the Phantom Gourmet (local restaurant review TV show) once said something to the effect that if Applebees opens in your neighborhood, that's a pretty good sign that there's not much good to eat there. They believe that Applebees does their research and only opens in areas where there's nothing but crap to begin with. Can't say I think they're completely off-base.


                                                    You know that explains SOOO MUCH! Where I grew up it was pretty much all Roadfood places...VERY FEW chains. Here in the Atlanta suburbs, it's the opposite, VERY FEW roadfood places, Applebees on every corner! It's really quite sad, they have these so-called 'neighborhood pubs' popping up all over called Beef 'O Brady's. They are just as sorry as Applebees but have more 'local' appeal. As sorry as this place is they do lots of business just because they are the only alternate to Applebees.
                                                     
                                                    #26
                                                      John A

                                                      • Total Posts: 4295
                                                      • Joined: 1/27/2006
                                                      • Location: Daytona Beach, FL
                                                      RE: Rating the chains: Reliably Mediocre Thu, 05/25/06 7:50 AM (permalink)
                                                      quote:
                                                      Originally posted by georgiadawgs

                                                      quote:
                                                      Originally posted by John A

                                                      I wonder why the local Applebees is always jammed when so many people hate it?

                                                      John


                                                      Desperation? No alternates?


                                                      Many alternatives; every chain & FF you can think of plus lot's of locals. We have two bike weeks, two speed weeks, and are unbelievably crowded all summer. I’m the GM at a 200-room Oceanside hotel; we will have between 600-800 people here every weekend from now until Labor Day.

                                                      John
                                                       
                                                      #27
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