Let me first preface this post by saying that I am a 22 year old, recent associate's degree graduate that has been thrown into the wolves. I have spent the past four years of my life under corporate rule as a shoeseller in the women's shoe department at Carson Pirie Scott, as a bookseller and barista at Borders Inc., and as a cashier at Ulta Cosmetics.
This year, I took on the responsibility of becoming a manager at one of my family's limited chain of bakeries. I've been going beyond my job by establishing a much more organized and efficient financial system, handling employee issues with a leveled head, running personal errands for my aunt and uncle (who own the bakery), helping with inventory/orders, tending to customers, facilitating communication between the kitchen and front, etc. So far, I feel as though my efforts have made a positive impact on everyone that I have helped and encountered, despite my lack of experience and familiarity with this job. I prefer this close-knit, independent environment over the incredibly formal, distant, and politically/personally controversial atmosphere that I've experienced while working under a corporate roof.
Alas, my uncle came up to me with a packet from the ADP Human Resource program, which he received at a meeting with an ADP representative. The packet contained threatening statistics of employee cases that have gone to court, as well the frighteningly large sums of money that companies and businesses have lost over these cases. My uncle seemed pretty convinced that having ADP unveil a system (with a monthly charge) will benefit this bakery. He has been working on opening up a number of chains (completely separate from this one) under another company and has been seriously considering hiring a slew of companies to keep the corporate growth going. I, however, value this bakery, and refuse to make the impulsive decision to hand over the dignity of our bakery to a company that I don't trust. I believe it is our bakery, therefore we have the right to run it the way we see ethically fit, while still keeping in consideration of legal problems that may arise. I understand the importance of protecting employees' rights, as well as employers' rights, but there must be alternative, more affordable ways to have administrative efficiency.
I know you restaurant owners out there have a lot more experience than I do, and I figured this was the place to go to gain some advice, perspective, and suggestions. What are the most effective ways to run a business when it comes to HR? How have you done it?