Re:Surcharge for a sub sandwich
I have mioxed feelings about a surcharge if they really wanted you for a customer and wanted to bend backwards, but a policy is a policy often for good reason and what they offered you seems like a fair compromise. They may not have had a scheduled bread delivery unless the bake their own which they probably don't do on off days. Veggies if used, are packed in boxes in the walk-in and some are probably not prepped for immediate use if not bought pre-prepared. Cutting boards,utensils, sandwich station surface, rotary slicer if needed need to be cleaned and quatted again after an unscheduled use, Etc. Lots of exta work and time for a buck to accomodate you and probably the reason you ended up with the parm on day old bread that can pass on a hot sub. It's not like everything is at hand's reach in a sandwich station and a fresh sub can be thrown together at moments notice. An extra buck using what they already had on hand is fair enough with the equipment that's currently in use like a deck or impinger/tractor oven and minimal prep & cleanup. Be thankful they accomodated you.