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 Texas Roadhouse

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pnwchef

  • Total Posts: 2251
  • Joined: 3/16/2011
  • Location: Kennewick, WA
Texas Roadhouse Wed, 03/30/11 9:26 PM (permalink)
We have a TR coming to my area this spring, what is the general consensus of the Restaurant..Thanks.............PNWC
 
#1
    mayor al

    • Total Posts: 15073
    • Joined: 8/20/2002
    • Location: Louisville area, Southern Indiana
    • Roadfood Insider
    Re:Texas Roadhouse Wed, 03/30/11 9:49 PM (permalink)
    Bill.
    Here's a link to a recent thread on the various "Roadhouse" Restaurant chains.
    http://www.roadfood.com/Forums/ChainsLogans-Roadhouse-and-Longhorn-Steakhouse-m587260.aspx
    I will say my negative comment is based on the service...or lack of it, on the part of an almost all teen-age staff at our local Texas Roadhouse. The food seems to be on the same level as "Logan's Roadhouse" and "Long Horn" etc etc. We rate it a step below Outback.
     
    #2
      mar52

      • Total Posts: 7609
      • Joined: 4/17/2005
      • Location: Marina del Rey, CA
      Re:Texas Roadhouse Wed, 03/30/11 10:53 PM (permalink)
      I had an enjoyable meal at the Texas Roadhouse in Sherman, Texas.... after I realized I wasn't eating at a local eatery.
       
       
       
      #3
        Hot Dog Empire

        • Total Posts: 175
        • Joined: 2/20/2011
        • Location: Western Ma, MA
        Re:Texas Roadhouse Thu, 03/31/11 12:56 PM (permalink)
        I have eaten at 3 different locations while traveling across the country for work. While the food was acceptable, it certainly didn't live up to all the hype that's put out for it. Im pretty easy to please, I enjoy Outback, Olive Garden and Red Robin.
         
        #4
          pnwchef

          • Total Posts: 2251
          • Joined: 3/16/2011
          • Location: Kennewick, WA
          Re:Texas Roadhouse Thu, 03/31/11 4:00 PM (permalink)
          Mar, sometimes not knowing is a good thing....
           
          Mayor Al, They build up the place like it's all scratch cooking by Pros. By the sound of it, it's one step up from Bananza Steak House.
           
          HDE, Hype only works once if it's not real
           
          #5
            mayor al

            • Total Posts: 15073
            • Joined: 8/20/2002
            • Location: Louisville area, Southern Indiana
            • Roadfood Insider
            Re:Texas Roadhouse Thu, 03/31/11 5:57 PM (permalink)
            As one who went to Bonanza as a special treat many years ago...and equate that experience with Ponderosa and Sizzler (also 25-30 years ago)in today's market.   I think you're correct in adding Bonanza to that level. The Roadhouses...All the various companies are about the same, but above the old names we just mentioned. I do like Outback better, and rate it higher, mainly due to the Lamb Ribs on their menu !   None of the above come close to Does, or Carsons or many of the individual or small chains mentioned in many places here on RF.  I don't consider Morton's on the list at all. Way over priced, and arrogance beyond any symbol of 'class' was our experience.  I'll go get a Big Mac before I consider a Morton's Steak again !
             
            #6
              Michael Hoffman

              • Total Posts: 17851
              • Joined: 7/1/2000
              • Location: Gahanna, OH
              Re:Texas Roadhouse Thu, 03/31/11 7:23 PM (permalink)
              I always enjoyed Morton's. The cigars they offered following meals were wonderful.
               
              #7
                Uncle Groucho

                • Total Posts: 207
                • Joined: 11/2/2010
                • Location: Floyd County, IN
                Re:Texas Roadhouse Thu, 03/31/11 9:12 PM (permalink)
                Since I cant cook a pork chop to save my life, I always get there Double Chop. The steak is pretty good depending on the cut, but our local TR staff is young and immature.
                 
                 
                #8
                  mjambro

                  • Total Posts: 419
                  • Joined: 2/7/2006
                  • Location: Providence, RI
                  Re:Texas Roadhouse Fri, 04/1/11 1:18 PM (permalink)
                  Be sure to bring ear plugs.   They typically crank up the back ground music to be sure customers don't over stay.
                   
                  #9
                    jajarino68

                    • Total Posts: 152
                    • Joined: 10/15/2006
                    • Location: Maryville, TN
                    Re:Texas Roadhouse Fri, 04/1/11 1:34 PM (permalink)
                    Our local Texas Roadhouse is always packed. A few years ago, they attempted to close for lunch during the week and had a huge backlash. They opened for lunch very soon after.
                    I will say my opinion of them has changed over the years. At one point, I looked forward to going. They have the peanuts in a bucket on the table and fresh rolls served when you are seated. But the last few times I have visited and that has not been many, I felt the quality of what I ordered was not up to standard. Either my steak was overdone, or a hamburger was very dry, steak fries were not crisp. It was always just that something that left me dissappointed.
                     
                     
                    #10
                      stricken_detective

                      • Total Posts: 2330
                      • Joined: 3/10/2004
                      • Location: the 262
                      Re:Texas Roadhouse Mon, 04/4/11 2:48 AM (permalink)
                      Horrible. Would never go back. Waited 90 minutes for a table with a very very stubborn a-hole birthday biatch who REFUSED to go to the steakhouse down the street where there was no waiting because, "It's my birthday & I get to pick!"
                       
                      Once inside, we realized we were waiting for tables because 2 people were having a conversation for half an hour after their food is gone. Now there is normally nothing wrong with this, but NOT during a busy dinner rush. Any manager worth his crust would have offered free drinks or dessert if they would have agreed to move to the bar so he could have 8 customers sitting & eating.  Bad business decision.
                       
                      The other thing is the food. It's all prepared between 1-4. So if you need a baked potato with no salt, you're screwed. They bake them in a little salt cloud 3 hours before you get there. Gross. Never gone back.
                       
                      #11
                        plb

                        Re:Texas Roadhouse Mon, 04/4/11 11:08 AM (permalink)
                        Didn't we beat this subject to death only a few months ago?
                         
                        #12
                          Benzee

                          • Total Posts: 1872
                          • Joined: 7/26/2004
                          • Location: Bullville , NY
                          Re:Texas Roadhouse Mon, 04/4/11 4:45 PM (permalink)
                          Hello all ,
                          Man another Texas Roadhouse thread , some interest in this place good and bad I see
                          Benzee
                           
                          #13
                            ellen4641

                            • Total Posts: 3531
                            • Joined: 5/1/2004
                            • Location: Egg Harbor Township, NJ
                            Re:Texas Roadhouse Tue, 04/5/11 5:20 AM (permalink)
                            Hi Benzee ! I like the charbroiled flavor of their steaks, tho on a few visits it had a little bit of that "chain" taste .. :; Wonder if you ever made it to your Orange County , NY location ? Did it open yet ? I noticed the ridiculous amount of heat u took on your recent "Texas Roadhouse" forum....(Ann Peeples expressed my sentiments exactly, in her comments) ("saddened")... Well, I was thinking about organizing a BIG MAC get together , but I better hold off, lol ...(but, as soon as you can make it down to Atlantic City again, hopefully we can play in the same poker tourney again !! And I would love to meat up with u for a bite before the tourney; anywhere you want to go, Benzee !! Even McDonald's is fine ! (like you said, sometimes its the good company that matters most ! ) p.s. A Golden Corral Buffet just opened up in my AC area, right in front of the Shore Mall...(10 miles west of AC, but only 1 mile from ME, lol ).... I bet you & your wife, and your 2 little boys would really enjoy it ! (it does get a little TOO hectic in there at times, tho)... (real good charbroiled burgers off the grill for lunch, and "off the grill" steaks for dinner !) (way better than Old Country Buffet !!!!) and lots of kid friendly desserts....... pps My nearest Texas Roadhouse is in Millville, NJ, a good 45 minutes away, (by the Cumberland County Mall)...
                             
                            #14
                              Lost Nation

                              • Total Posts: 105
                              • Joined: 3/3/2011
                              • Location: Essex Junction, VT
                              Re:Texas Roadhouse Mon, 04/18/11 8:10 AM (permalink)
                              We have a few steak chains up here in Vermont. I like Texas Roadhouse the least. The last time my salad must have been on the bottom of a large stack. It was smashed down and "wiltey". Meal wasn't very good and haven't been back. When others are doing well sometimes it's the little things that count the most.
                               
                              #15
                                gostillerz

                                • Total Posts: 218
                                • Joined: 11/30/2005
                                • Location: Beaver Falls, PA
                                Re:Texas Roadhouse Tue, 04/19/11 4:37 PM (permalink)
                                I do mystery shops for Texas Roadhouse, so I get about $35 worth of food for free. My biggest annoyance is how they have to ask "Are you celebrating anything today", "Can I get you some of our Legendary margaritas", junk like that. Their "fall off the bone ribs" are so fall off the bone, you need to eat them with a fork. The only thing I like there is happy hour. $1 drafts and house margaritas, 1/2 off appetizers are pretty good. If I had to pay, I wouldn't go there, and out of chains, would rather go to Chili's.
                                 
                                Every time I do a shop, I say the food is okay for the money, but forcing workers to be "Yay! Party time at the roadhouse, like this is sooo much fun!" is pathetic. People don't like that. I don't see how any of the QSR managers think that's a good business idea. Everyone know's it's fake. 
                                 
                                I'd rate the cheaper steak chains that I've been to like this:
                                Longhorn
                                Lone Star
                                Texas Roadhouse
                                Outback
                                 
                                #16
                                  ellen4641

                                  • Total Posts: 3531
                                  • Joined: 5/1/2004
                                  • Location: Egg Harbor Township, NJ
                                  Re:Texas Roadhouse Mon, 04/25/11 9:48 PM (permalink)
                                  good post, GOSTILLERZ !! I also rate Outback last in that group ... tho I do like their buffalo chicken fingers, (way better than their steaks)
                                   
                                  #17
                                    busman99

                                    • Total Posts: 7
                                    • Joined: 12/18/2005
                                    • Location: Old Bridge, NJ
                                    Re:Texas Roadhouse Tue, 04/26/11 1:02 PM (permalink)
                                    gostillerz
                                    Who do you contact for mystery shops ay Texas Road House. I do shops for Longhorn. Through Focusonservice.com.

                                    I do mystery shops for Texas Roadhouse, so I get about $35 worth of food for free. My biggest annoyance is how they have to ask "Are you celebrating anything today", "Can I get you some of our Legendary margaritas", junk like that. Their "fall off the bone ribs" are so fall off the bone, you need to eat them with a fork. The only thing I like there is happy hour. $1 drafts and house margaritas, 1/2 off appetizers are pretty good. If I had to pay, I wouldn't go there, and out of chains, would rather go to Chili's.

                                    Every time I do a shop, I say the food is okay for the money, but forcing workers to be "Yay! Party time at the roadhouse, like this is sooo much fun!" is pathetic. People don't like that. I don't see how any of the QSR managers think that's a good business idea. Everyone know's it's fake. 

                                    I'd rate the cheaper steak chains that I've been to like this:
                                    Longhorn
                                    Lone Star
                                    Texas Roadhouse
                                    Outback


                                     
                                    #18
                                      Greymo

                                      • Total Posts: 3668
                                      • Joined: 11/30/2005
                                      • Location: Marriottsville, MD
                                      Re:Texas Roadhouse Tue, 04/26/11 9:05 PM (permalink)
                                      I would rate them as follows:
                                      Longhorn
                                      Lone Star
                                      Outback, and  far below the rest  would be Texas Roadhouse.  I really dislike their restaurants.
                                       
                                      #19
                                        ellen4641

                                        • Total Posts: 3531
                                        • Joined: 5/1/2004
                                        • Location: Egg Harbor Township, NJ
                                        Re:Texas Roadhouse Wed, 04/27/11 12:20 AM (permalink)
                                        hi Greymo, why no love for Texas Roadhouse ? (ps. I like them, but don't love them...)
                                         
                                        #20
                                          Foodbme

                                          • Total Posts: 9579
                                          • Joined: 9/1/2006
                                          • Location: Gilbert, AZ
                                          Re:Texas Roadhouse Wed, 04/27/11 3:59 AM (permalink)
                                          I'm partial to TX Roadhouse only because they let my 2 Granddaughters Girl Scout Troop set up a table outside on Friday nights to sell Girl Scout Cookies. Good PR! Steaks aren't bad either!
                                           
                                          #21
                                            MellowRoast

                                            • Total Posts: 1937
                                            • Joined: 8/21/2007
                                            • Location: 'Nooga
                                            Re:Texas Roadhouse Wed, 04/27/11 6:53 AM (permalink)
                                            I've eaten both steak and ribs at Texas Roadhouse and was disappointed with both.  In fact, every meal I had there was disappointing.  On the other hand (Randy Travis, 1986), I'm a huge fan of Longhorn and crazy about their bourbon-grilled salmon (their salads rock, too).    
                                            <message edited by MellowRoast on Wed, 04/27/11 6:56 AM>
                                             
                                            #22
                                              gostillerz

                                              • Total Posts: 218
                                              • Joined: 11/30/2005
                                              • Location: Beaver Falls, PA
                                              Re:Texas Roadhouse Wed, 04/27/11 6:06 PM (permalink)
                                              For Roadhouse shops, I go through realitybasedgroup.com. Know of any nationwide ones?
                                               
                                              This would be an interesting thread on here. Post legitimate sites for shops, and discuss them on here.
                                               
                                              <message edited by gostillerz on Wed, 04/27/11 6:08 PM>
                                               
                                              #23
                                                MetroplexJim

                                                • Total Posts: 3707
                                                • Joined: 6/24/2007
                                                • Location: McKinney, TX
                                                Re:Texas Roadhouse Sat, 05/21/11 11:18 AM (permalink)
                                                Our experience with TR's McKinney, TX store is that they over-salts everything and all the intended beer guzzling that results, together with the overpowering Musak, makes the "ambiance" so noisy that polite conversation (and healthy digestion) is impossible.
                                                 
                                                 
                                                #24
                                                  ces1948

                                                  • Total Posts: 1499
                                                  • Joined: 8/6/2003
                                                  • Location: Port St Lucie, Fl
                                                  Re:Texas Roadhouse Sat, 05/21/11 11:29 AM (permalink)
                                                  gostillerz


                                                  For Roadhouse shops, I go through realitybasedgroup.com. Know of any nationwide ones?

                                                  This would be an interesting thread on here. Post legitimate sites for shops, and discuss them on here.


                                                  I do have to tell you that in my opinion mentioning the name of the mystery shopping company in the same message with the name of the client would be a violation of your ICA (Independent contractor agreement). I believe it's ok to say you mystery shopped x company as long as you don't mention the name of the company that contracted you.
                                                  Charlie.
                                                  BTW I belong to forum that discusses mystery shopping. you may want to check them out.
                                                  www.mysteryshopforum.com
                                                   
                                                  #25
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