sysco definitely has some issues. many years ago, down in fl, i used sysco as my main supplier for my pizza/sub shop. they were great!
then......i figured with such a great experience, i would use them here, in ga, for my bbq shop. aarrggghhh!!!!
i dont know if the entire corporate has changed, if the sales person is the true difference, or what, but here, i wouldnt pull them from a burning building!
they screwed me over big time, and it tooks me a year to get over it.
well, things were going fine, i was ordering well above the minimum. i noticed the price change in certain items that were not commodities(commodities flutuate week to week). after useless attempts to regain good prices from my salesrep, i brought in u.s. foods. my sysco rep saw u.s. boxes at my place and went ballistic. there are many things wrong with that. first, its still america, i can still buy from whomever i choose. well, anyway, sysco dropped me as a customer. i've never heard of such a thing. i was called a 'cherry picker' by my rep, who said they would not ever deliver to me again. most things that would not matter, but one particular item i bought from them was only available through them. i had spent thousands on advertising that particular item on t.v. and radio and coupons.
all that money down the drain, as i could no longer provide it to the customer. i lost 2k a month gross sales from that one item.
was the problem the rep, or the company. i am not sure, but i have since recovered, and i am pleased with u.s. foods. my prices havent changed in over a year. even the commodities have stayed the same.