I had an amazing experience at the big Olathe Oklahoma Joe's, yesterday.
I arrived about 1PM, so there was no line. I order the French fries without the ton of season salt, so there is often a slight wait. When the fries were ready, I overheard them say it had been a minute forty seconds.
But the kitchen hadn't heard them call my sandwich order, so it was perhaps another 45 seconds for the sandwich. A total under 3 minutes.
While I was eating, the manager came to my table, apologized for the delay and said that he had credited my charge card for the meal.
Last week I tried the new Log Cabin BBQ that opened last month. They are a small chain with locations in Georgia and Iowa. The interior felt very fast food, but the people were nice and I was optimistic.
I ordered a sausage sandwich, 3 ribs, fries, and beans. The best thing about the meal was the hush puppies. The beans were not quite as good as Bush's Best from the can. The ribs were about like you get precooked and cryovaced from a supermarket. The sausage sandwich was a good value, but there wasn't much meat in the big bun.
When I left, I looked around the back of the building, and sure enough - there was no smokestack and no pile of wood.
Too bad. They are nice people.
Keith