We purchased our tickets to the New Orleans event. We are now scheduled to move into a new home on the weekend we were to be in New Orleans. We can't change the move date because of work commitments.
Just so I understand....YOUR situation changed, yes? If you purchased concert tickets or theater tickets or tickets to a ballgame, would you expect a refund if you were somehow unable to attend? Why would this be any different? There are still tickets available to this event, for sale through this web site. Perhaps as the date nears and those tickets sell out, there may be an opportunity for you to post your available tickets for re-purchase. In the meantime, I would look at ebay, craigslist or some other venue through which you may be able to recoup some of your money, if that is what is important to you.
JustanotheronionheadWe wrote to Road Food asking about a possible refund or partial refund, or ability to resell our tickets on the site. We contacted two people and never received a response. So, I placed my question on the Insider forum and hoped to receive even an acknowledgment of my inquiry today. Again, there was no response. That is the story. Shame, really.
I don't know about your previous email activities or when they were done (you edited that part in to your original post), but ON THIS THREAD you didn't get a response for all of nine hours. It is possible that the folks responsible for organizing the event in question just didn't see it in the time you posted it?
You seem a little quick on the trigger.