Five Guys to close 3 stores

Post
Billfish
Cheeseburger
2011/05/07 17:08:03
  The owner of the three "Five Guys" burger&fries stores in Sussex County Delaware has announced that all 3 locations will be closed.
   The Bethany Beach store had been open since 2004 but did not re-open after the winter seasonal closure.The Rehoboth Beach store,open since 2008,also did not re-open after the winter closure.The Highway One store in Lewes is year round and still open at this time.A drop-dead closing date has not been announced. 
   The franchise owner (same guy for all 3) gave no further information to the press.
 
Greymo
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/07 17:17:05
He probalby  finally decided that he hated beatened to death  and well done  burgers!
Re:Five Guys to close 3 stores 2011/05/07 17:34:01
If you can't make it in Rehobeth Beach, with a food joint, something is seriously wrong!
RC51Mike
Cheeseburger
Re:Five Guys to close 3 stores 2011/05/07 18:20:14
I recall an article in the local paper.  The founder moved to Connecticut a couple years ago, renamed the chain Jake's Wayback Burgers, updated the decor and plans on a big expansion program.  Somehow from all that they decided to close many of the older locations.
1bbqboy
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/07 18:23:41
what about the Connecticut ones?
surely they can't all have been named Jake's. 
This is important stuff.
post edited by bill voss - 2011/05/07 18:26:35
mar52
Sirloin
Re:Five Guys to close 3 stores 2011/05/07 18:37:57
 

 
I walked in and out of a Five Guys a couple of weeks ago.
 
There wasn't one redeeming feature to keep me there.  It was dark inside, the staff looked less than on top of things and then there's what I've heard about the burgers.
 
 
RC51Mike
Cheeseburger
Re:Five Guys to close 3 stores 2011/05/07 18:46:17
Sorry, don't know how I confused Jake's and Five Guys.  Must have been the Delaware reference and "beatened to death  and well done  burgers" comment.
MellowRoast
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/07 18:53:41
Well, I've never had a bad Five Guys burger, but their expansion plans are so outrageously ambitious that there's no way all the stores can survive.
Michael Hoffman
Double-chop Porterhouse
Re:Five Guys to close 3 stores 2011/05/07 18:59:28
The fewer the better.
ces1948
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/07 19:57:44
I think 5 guys is just "ok" I've mystery shopped them several times and I can tell you that there are at least 15-20 criteria to be met including how many time the fries are shaken when they come out of the fryer.
Many times in a situation like this the franchise owner is having financial or other problems which results in the closing and it may not necessarily have anything to do with the product.
Ultimately I have no real information whether 5 guys will succeed or fail as a national chain. Personally I don't see the continued appeal of paying $10 for a small burger, fries and a drink, ordered from a counter with no real service or atmosphere involved.
sk bob
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/07 21:28:21
it's comon sense with chains. seasonal doesn't work.
Foodbme
Porterhouse
Re:Five Guys to close 3 stores 2011/05/08 00:46:36
ces1948
Personally I don't see the continued appeal of paying $10 for a small burger, fries and a drink, ordered from a counter with no real service or atmosphere involved.

Yeah but you get "FREE" Peanuts!!! Could it be that they're putting the cost of the Peanuts into their pricing structure???????-----------Nah, They wouldn't do that! Then they wouldn't be FREE!" />" />
MellowRoast
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/08 07:13:33
I've always wondered about free peanuts.  I made the remark to a manager at Logan's Roadhouse that I'd love to have the peanut contract for their restaurants.  He replied they get the peanuts free.  While I didn't think to ask, I've been wondering  how Logan's receives free peanuts.  Could it be the beer companies pay for them?  And now I wonder if Five Guys actually has to pay for them.
post edited by MellowRoast - 2011/05/08 07:15:21
cavandre
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/08 08:31:06
ces1948

I think 5 guys is just "ok" I've mystery shopped them several times and I can tell you that there are at least 15-20 criteria to be met including how many time the fries are shaken when they come out of the fryer.
Many times in a situation like this the franchise owner is having financial or other problems which results in the closing and it may not necessarily have anything to do with the product.
Ultimately I have no real information whether 5 guys will succeed or fail as a national chain. Personally I don't see the continued appeal of paying $10 for a small burger, fries and a drink, ordered from a counter with no real service or atmosphere involved.

Just curious...at the one by us, when the fries come out of the fryer, they are immediately put in the plastic seving cup where they wait for the rest of your order to catch up & then everything is put in a bag. Is this the offical corp. policy?
MetroplexJim
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/08 10:24:39
I love Five Guys, but their prices are getting out of hand.
 
On our most recent visit our order was two small burgers (a single 1/4# patty on each), one small fries, and one small soft drink.  The bill came to nearly $14.00.  YIKES!
 
   
MellowRoast
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/08 10:46:17
I agree their prices are a bit steep.
MetroplexJim
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/08 10:50:38
Michael Hoffman

The fewer the better.


I know you love those frozen, then thawed Waffle House patties served medium rare. 
 
Evidently the spectre of salmonella is not the only dangerous aspect of dining there: http://www.youtube.com/watch?v=RnCreOhzEcI
 

Foodbme
Porterhouse
Re:Five Guys to close 3 stores 2011/05/08 14:08:37
MellowRoast

I've always wondered about free peanuts.  I made the remark to a manager at Logan's Roadhouse that I'd love to have the peanut contract for their restaurants.  He replied they get the peanuts free.  While I didn't think to ask, I've been wondering  how Logan's receives free peanuts.  Could it be the beer companies pay for them?  And now I wonder if Five Guys actually has to pay for them.

Could it be the Mgr. was pulling your leg???
There is no free lunch!
ces1948
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/08 15:07:26
cavandre

ces1948

I think 5 guys is just "ok" I've mystery shopped them several times and I can tell you that there are at least 15-20 criteria to be met including how many time the fries are shaken when they come out of the fryer.
Many times in a situation like this the franchise owner is having financial or other problems which results in the closing and it may not necessarily have anything to do with the product.
Ultimately I have no real information whether 5 guys will succeed or fail as a national chain. Personally I don't see the continued appeal of paying $10 for a small burger, fries and a drink, ordered from a counter with no real service or atmosphere involved.

Just curious...at the one by us, when the fries come out of the fryer, they are immediately put in the plastic seving cup where they wait for the rest of your order to catch up & then everything is put in a bag. Is this the offical corp. policy?

There is no question about on the questionnaires I've seen about what order the items go in the bag. There is an overall limit of 8 minutes from the time the receipt is issued until your number is called. Fries are supposed to be dropped when the order is sent from the register. I have actually seen the opposite where the burger was ready and the fries were not.
Michael Hoffman
Double-chop Porterhouse
Re:Five Guys to close 3 stores 2011/05/08 15:08:14
MetroplexJim

Michael Hoffman

The fewer the better.


I know you love those frozen, then thawed Waffle House patties served medium rare. 


They're certainly better than patties to which have been delivered death by crushing and crisping.

Heartbreaksoup
Cheeseburger
Re:Five Guys to close 3 stores 2011/05/08 15:34:12
The always controversial "deathwatch" feature of an Atlanta blog that tracks retail and restaurant business is predicting that at least three Five Guys in this region will be going under soon.  They've just expanded way too quickly is what everybody is saying.  Atlanta's also awash in very good burger joints these days; it stands to reason that something's going to give.  Since the foodie crowd that might have been interested in Five Guys if they were a destination restaurant is sticking instead to much smaller chains, they've lost a small part of their customer base to overgrowth, with rising prices doing a number on a larger number of potential guests.
MellowRoast
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/08 17:08:42
Foodbme:  No, the response appeared quite genuine.  So that's why I later reasoned the peanuts may be supplied by their beverage vendors.  Next time, I'll ask outright.
joerogo
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/08 17:49:51
1bbqboy
what about the Connecticut ones?
surely they can't all have been named Jake's. 
This is important stuff.
 
 
Wait a minute!  
 
Mmmmmm, do I know you? 
pnwchef
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/08 18:05:41
If 5 guys isn't doing well then, change the name to 4 guys......
Scorereader
Sirloin
Re:Five Guys to close 3 stores 2011/05/10 09:52:19
Michael Hoffman

MetroplexJim

Michael Hoffman

The fewer the better.


I know you love those frozen, then thawed Waffle House patties served medium rare. 


They're certainly better than patties to which have been delivered death by crushing and crisping.


spoken from someone who has never been.
kland01s
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/10 10:50:02
A Five Guys is opening near me in Geneva Illinois. It joins Smashburger and Tom and Eddies Burgers close by. Tom and Eddies is a soon to be 3 restaurant chain founded by, well, Tom and Eddie who are retired Mc Donald's execs. I've never had Five Guys but so far, T & E is my favorite of chain burgers.
 
http://www.tomandeddies.com/index.php
Scorereader
Sirloin
Re:Five Guys to close 3 stores 2011/05/10 11:03:49
I think Five Guys has probably expanded too fast, leading to varying degrees of quality, based upon reviews here.
 
I've never been to any Five Guys outside of Alexandria VA...including DC locations - some of which are company owned, others are franchises. I don't know which are which, so I don't go. The Beauregard location has good juicy burgers.
 
However, when I really want a Burger, I go to Clyde's. There's a Ray's Steaks, same as Ray's Hellburgers, about a mile from my house...in a sketchy neighborhood across the Anacostia River. I may go there to try one of his burgers. I hear they're great.
 
 
 
mayor al
Fire Safety Admin
Re:Five Guys to close 3 stores 2011/05/10 17:53:27
Anytime a business shifts to "hyper-grow" there are bound to be some errors in the marketing scheme. 5 Guys have expanded rapidly so it is almost to be expected that some of the franchise holders might not be on top of the Operating Plan.
 
A few years ago All the Hardee's on the Indiana side of Louisville 8-10 stores went under. Poor franchise management was the cause. There are still stores in Louisville (on the KY side), but no one has risen to reopen any of the Indiana stores.
We have 2 Five Guys in New Albany. One is pretty large and seems to be busy any time I pass it by...the second is a single store in a strip mall with very little parking and other check-marks against it. I don't think it will last the year.
Michael Hoffman
Double-chop Porterhouse
Re:Five Guys to close 3 stores 2011/05/10 18:08:59
Scorereader

Michael Hoffman

MetroplexJim

Michael Hoffman

The fewer the better.


I know you love those frozen, then thawed Waffle House patties served medium rare. 


They're certainly better than patties to which have been delivered death by crushing and crisping.


spoken from someone who has never been.

And who will never go to one because of what I've been told by people who have been there, and from what's been written about their method of cooking their burgers and from video and still photographs of the process.

joerogo
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/10 19:10:53
Scorereader

However, when I really want a Burger, I go to Clyde's. There's a Ray's Steaks, same as Ray's Hellburgers, about a mile from my house...in a sketchy neighborhood across the Anacostia River. I may go there to try one of his burgers. I hear they're great.

 
Score, My daughter lives about 2 blocks from either Ray's.  I thought the Hood quit nice, even in the evening.  And they are spectacular!
Scorereader
Sirloin
Re:Five Guys to close 3 stores 2011/05/11 09:29:49
Michael Hoffman

Scorereader

Michael Hoffman

MetroplexJim

Michael Hoffman

The fewer the better.


I know you love those frozen, then thawed Waffle House patties served medium rare. 


They're certainly better than patties to which have been delivered death by crushing and crisping.


spoken from someone who has never been.

And who will never go to one because of what I've been told by people who have been there, and from what's been written about their method of cooking their burgers and from video and still photographs of the process.


that's fine. You can choose to not go. But, you comment on it like you know...and you don't.
 
I can't comment on any of the franchises, because I haven't been. But at the local company owned, one of the original locations, it's a nice juicy burger. As you've pointed out in previous posts, a well done burger can still be jiucy. And Five Guys has delivered such a product.
 
Scorereader
Sirloin
Re:Five Guys to close 3 stores 2011/05/11 09:45:59
joerogo

Scorereader

However, when I really want a Burger, I go to Clyde's. There's a Ray's Steaks, same as Ray's Hellburgers, about a mile from my house...in a sketchy neighborhood across the Anacostia River. I may go there to try one of his burgers. I hear they're great.


Score, My daughter lives about 2 blocks from either Ray's.  I thought the Hood quit nice, even in the evening.  And they are spectacular!

I don't think we're talking about the same location. There aren't two Ray's in the neighborhood to which I refer. So that would not be possible.
 
Here's the one I'm talking about: Ray's the Steaks East River, 3905 Dix St. NE, Wash DC 20019. This is a rough neighborhood. It's the only table service restaurant in that neighborhood. The rest are take out joints with bullet proof glass separating patron and employees and a McDonalds. The closest restaurant to this Ray's, with table service, is Denny's.
 
If she lives two blocks from there, I know of some nicer, yet cheap apartments on my side, the west side, of the anacostia river that will get her out of a neighborhood notorious for violence.
joerogo
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/11 10:00:04
Score, Definitely different places.  She live between Ray's the Steaks and Ray's Hellburger in Arlington.
 
Boy, that Ray sure gets around 
 
Scorereader
Sirloin
Re:Five Guys to close 3 stores 2011/05/11 10:51:25
The neighborhood should start to turn over for the better during the course of the next few years, and could become nice. The newest plans for development have the trolley extended past the Anacostia River to Benning Road Metro stop, and development is planned on both sides of the river. That Ray's is on the other side of 295 from the River development, but that neighborhood should still develop from the trolley line even if the River development doesn't extend that far.
 
There's an open building availabe at the intersection of 25th and Benning in my neighborhood, and our neighborhood association has contacted Ray (Michael Landrum), hoping he'll put a small establishment there. It would help him develop restaurants along Benning Road, which is an extension of the H St corridor, and would connect Ray's the Steak East River with that H St development. When the trolley is complete, it would all be connected to the public by the trolley. We;ve learned that owners like to create a dotted line and develop brand recognition throughout these business corridors. An example is the group that owns Argonaut,  Palace of Wonders and others on H St., and  another group that owns Matchbox, DC-3 and others on Barrack's Row. Since Landrum has already put an istallation there on Dix St. ( adjacent to Benning Rd), continuing West on Benning would be good business. Hopefully, he'd agree.
 
 
 
post edited by Scorereader - 2011/05/11 10:52:42
AndreaB
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/11 16:24:01
I like Five guys Burgers and all of their topping choices, but I agree it can be too pricy for what you get and you really can't get a "small" order of fries.  Sounds like the guy in Delaware should have just stuck with the Highway One store and  not bought seasonal ones that closed in the Winter.  I don't know which one(s) he owned first.
Billfish
Cheeseburger
Re:Five Guys to close 3 stores 2011/05/11 16:37:45
I think he opened the Bethany branch in 2004,but up until last winter he had kept it open year round.The Rt 1 outlet was always year round since it opened in 2006.Rehoboth Beach opened in 2008 I think but closed down all 3 winters.Winters have always been tough at the beach but what with the grim economy the last 3 years many restaurants have gone under and the only ones that stayed open all year were pretty much the ones out on Rt 1.
 
MetroplexJim
Filet Mignon
Re:Five Guys to close 3 stores 2011/05/12 08:23:55
Michael Hoffman

Scorereader

Michael Hoffman

MetroplexJim

Michael Hoffman

The fewer the better.


I know you love those frozen, then thawed Waffle House patties served medium rare. 


They're certainly better than patties to which have been delivered death by crushing and crisping.


spoken from someone who has never been.

And who will never go to one because of what I've been told by people who have been there, and from what's been written about their method of cooking their burgers and from video and still photographs of the process.


Clearly then, those so many of us who love Five Guys are not people!
 
Damn!  My secret is out, so I'll confess ...
 
Soon after my parents escaped their close call near Roswell they shape-shifted and moved to Pittsburgh.  Since, my kind has sucessfully integrated into human society.  My Aunt Sophia even has her own reality show on NBC - "The Event"!  Our true intent, however, is not to bring back the Spanish Flu but to slowly clog the arteries of humankind.  Lately, we have dispatched terrorists to clean out the resisters from their Waffle House hideouts...
Here we are in action: http://www.youtube.com/watch?v=RnCreOhzEcI
post edited by MetroplexJim - 2011/05/14 11:05:32
HollyDolly
Double Chili Cheeseburger
Re:Five Guys to close 3 stores 2011/05/12 12:20:57
They are supposed to open another 5 Guys in the San Antonio area.
The first one is in the Alamo Quarry Marketplace,there's another one near Kirby and Converse on FM78,and they are supposed to open one in the Forum in the Live oak-Selma area off of Interstate 35 North.Now I wonder when and if they will open it.
db1105
Cheeseburger
Re:Five Guys to close 3 stores 2011/05/14 16:50:29
5 Guys would be the last place I would eat down the beach anyway. Their burgers are overpriced shoe leather and you can get better fries at Thrashers.
Sundancer7
Fire Safety Admin
Re:Five Guys to close 3 stores 2011/05/14 17:34:22
Their fries are very good but their burgers are mediocre.  In my personal opinon, the burgers are no better than Hardees
 
Paul E. Smith
Knoxville, TN
Michael Hoffman
Double-chop Porterhouse
Re:Five Guys to close 3 stores 2011/05/14 18:35:45
Ah, MetroplexJim, I'm sorry you're not people. Clearly though, if you were people you would not be one of the people I've heard from who did not like the place because of the way they cook their hamburgers.
Billfish
Cheeseburger
Re:Five Guys to close 3 stores 2011/06/08 23:41:38
  Well I guess its only fair to update this topic with info I have recently acquired.The third-party info says that the 3 Sussex County Delaware 5 Guys Stores (Thats Rt 1 in Lewes,Rehoboth Ave in Rehoboth and Garfield parkway in Bethany Beach) will re-open as company owned stores.In fact the Rehoboth Ave store is already open and rocking (and if you care that much to go down there in the summer,then good on you).