Employee Attitudes on Turnover
Dr of BBQ
Report Highlights the Effects of Employee Attitudes on Turnover
Hospitality managers have long suspected that there's a connection between the industry's high turnover and employee attitudes. A new report from the Cornell Center for Hospitality Research focuses on how that connection works. The report has found that co-workers' attitudes over time play a large role in whether a person leaves or not. The study, "
The Contagion Effect: Understanding the Impact of Changes in Individual and Work Unit Satisfaction on Hospitality Industry Turnover
, explains the results of a two-year longitudinal study examining the effects on employee turnover resulting from the change in individual and unit levels of satisfaction. The report is available at no charge from the CHR...
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