PIZZA (?) Hut !!!

Re:PIZZA (?) Hut !!! (NYPIzzaNut)

Mon, 16 Nov 2009 18:15:40 GMT

I have to drive 60 miles to Cincinnati or 85 miles to Kettering to get decent pizza - I live in the boonies of Brown County Ohio.

Re:PIZZA (?) Hut !!! (Jennie)

Mon, 16 Nov 2009 18:12:41 GMT

I suppose I could truck half an hour up to Frederick, but that's a ways to go for pizza. Then, too, I'm not sure where's a good place to go up there. Now if only there were a website, where . . .

Re:PIZZA (?) Hut !!! (NYPIzzaNut)

Mon, 16 Nov 2009 17:53:54 GMT

Being so close to NYC I find it incredible you have such horrid choices for pizza!!!!!!!!!!!!

Can't you go to nearby towns for good pizza???

Re:PIZZA (?) Hut !!! (Jennie)

Mon, 16 Nov 2009 17:47:46 GMT

There are, to my knowledge, five places in my town where one can purchase pizza. Pizza Hut, Papa John's, and Dominos are three of them. The other two are a locally owned shop that makes very basic not-very-good pizza, but supports a lot of local sports teams and has lots of seating and TVs, and the other, Larienzo's Brick Oven Cafe, had real ovens. Unfortunately, they were in an historic building which couldn't take the heat, and the ovens burned the building down. This was two years ago. $4 million in damage, 6 businesses, and 5 apartments destroyed at 4:15 am. Nobody was hurt, fortunately.

Re:PIZZA (?) Hut !!! (NYPIzzaNut)

Tue, 03 Nov 2009 17:31:37 GMT

sk bob

how sad

Indubitably!

Re:PIZZA (?) Hut !!! (CCinNJ)

Tue, 03 Nov 2009 16:16:21 GMT

I have only been to Pizza Hut once. It must have been a"War of the Roses" thing with my ex years ago. During the visit someone in the kitchen had a heart attack...so I vowed never to say anything bad about Pizza Hut. They also let me have a very seasoned pan...which I still have today.

Re:PIZZA (?) Hut !!! (David_NYC)

Tue, 03 Nov 2009 15:12:03 GMT

One I visit in New Jersey answers the phone in the restaurant, and I think it is a corporate-owned location.

Re:PIZZA (?) Hut !!! (ScreamingChicken)

Tue, 03 Nov 2009 14:41:56 GMT

Do all Pizza Huts outsource the call handling? Is this a recent development? I'm pretty sure they still answer the phones in my local PH, but it's also been a decent while since I've been in there.

Brad

Re:PIZZA (?) Hut !!! (David_NYC)

Tue, 03 Nov 2009 14:38:54 GMT

LOL. We heard about Pizza Hut closing its Kansas City call center last year and outsourcing, but we never heard who they outsourced it to. Individual franchisees might have to ability to pick their own call center, too. The biggest problem is for people whose street has not been entered into the map database they use, but that is a problem even with American call centers. The best bet is for people to record the calls, put them on Youtube, then notify Yum Brands or the franchisee of the URL of the video. Philips once outsourced electric shaver calls to India. The woman I talked to had no clue about shaving a face. A week later, I had a guy calling me from the Netherlands (Philips' home country) asking me about my experience with the call center. I had the guy in stitches. For grins and giggles, I called the call center again a month later. Different call center.

Re:PIZZA (?) Hut !!! (vburget)

Mon, 02 Nov 2009 11:04:05 GMT

Re: Pizza Hut. When I phoned in an order several months ago, I was connected to someone in India! That's right, people in India, who don't know pizza from chapatie are taking your order. I can't believe that Yum brands would outsource this to a place like that! When I asked the person on the phone about extra cheeze, she had no idea what I was talking about. Maybe they should combine their call center with GE, so when your GE oven shoots craps you can go ahead and order a pizza!

Re:PIZZA (?) Hut !!! (WarToad)

Thu, 20 Aug 2009 14:59:15 GMT

kland01s

In many small towns in western Illinois Pizza Hut is often the only place in town.

Ain't that the truth. Same through much of smalltown mid-west. Here up in the northern tundra of ND, just north of town is a small town called "Ruthville". Nothing more than 20-30 trailors, gas station, bar, and a... Pizza Hut.

View Larger Map

Re:PIZZA (?) Hut !!! (sk bob)

Thu, 20 Aug 2009 14:49:13 GMT

how sad

Re:PIZZA (?) Hut !!! (kland01s)

Thu, 20 Aug 2009 09:34:36 GMT

In many small towns in western Illinois Pizza Hut is often the only place in town.

Re:PIZZA (?) Hut !!! (nicname)

Thu, 20 Aug 2009 04:18:32 GMT

Pizza Hut was the only restaurant in my hometown growing up. I love it, still do.

BTW, if you are in KC area you should check out. Spin! Pizza it is pretty good.

Re:PIZZA (?) Hut !!! (David_NYC)

Sat, 27 Jun 2009 12:59:11 GMT

It was the same out on Long Island. Sometime before 1973, a dozen Pizza Huts opened on Long Island. They did not carry the Thin and Crispy pizza popular in other parts of the country, just a deep dish and a knockoff of NY style pizza that was way off the mark. I don't think they were too successful. About 1975, they all closed. Most of the stores were taken over by independent restaurants. You can still recognize some of the buildings, even though they were remodeled. Then in 1980, Pizza Hut started up again on LI. The one in Westbury, which became an independent after the shutdown in 1975 or so, became a Pizza Hut yet again. Since 1980, many of those Pizza Hut restaurants again closed.

Pizza Hut on LI did run plenty of coupons in the newspapers. I think a lot of it was the novelty factor, as NJskeeter wrote. I went for the Thin and Crispy, which I developed a taste for while in the service. The quality control was non-existant; one time they were great, the next time greasy. soggy, and awful. I think they used better cheese and other ingredients back then as well.

Re:PIZZA (?) Hut !!! (NJskeeter)

Sat, 27 Jun 2009 03:32:12 GMT

As someone from north Jersey who grew up here and practically lived on the awesome pizza around here, I can remember back in the 80s when there were maybe two Pizza Hut restaurants in my area (both are gone now). Back then, you'd have to wait up to an hour just to get a table at one on a Friday night, they didn't deliver or offer carry-out, and pan pizza was your only choice, and it was so thick most people ate it with a knife and fork. It was a novelty for Jersey I think, because thin crust is the rule here. Now the restaurants that remain are ghost towns and they serve pan fried goo.

Re:PIZZA (?) Hut !!! (NYPIzzaNut)

Fri, 26 Jun 2009 20:27:18 GMT

NascarDad

NYPIzzaNut

Many consumers have never had great pizza and think these awful chain pies are what pizza is supposed to be.

That is the way it is in Cincinnati and Dayton and probably most cities in the USA.

A minor tragedy. Except for the really good independent pizza pie makers.

It is more of a symptom of a larger problem - people as a group seem to factor quality into the equation less and less over time. Not just on food, but on everything.

Price becomes not just the #1 criteria but the overriding criteria. People are not equipped to judge quality for whatever reason, so the compare the only known factors - price and convenience.

We have takeout pizza on average twice a month and have to drive out of our way to do it. I sometimes give a tip even though I am picking it up at the counter, to let them know much I appreciate their craft.

If I am somewhere and pizza is served I will almost always politely decline, not just from pizza hut but from most local joints here in Richmond

What I tell me friends who love how good the pizza tastes when bring it to the party is that if the place gives out a lot of coupons for pizza, they probably aren't going to taste that good.

Still, the cheaper pizzas have their uses - like for kids parties :D

You can freeze them and roll down snow covered slopes with them also.

Re:PIZZA (?) Hut !!! (Michael Hoffman)

Fri, 26 Jun 2009 12:30:57 GMT

Niagara

nocarolina

Here in the greater Chicagoland area, we probably have close to two thousand independent pizza places ( more or less ), and yet Pizza Hut, Domino's and Papa John's are all over the place and seem to be doing reasonably well. Figure that one out if you can....

I can't. Why would you go to Pizza Hut or Domino's when you could go to Lou Malnati's?

Well, I saw a Food Network program about Lou Malnati's once, so I'd go get a peanut butter sandwich instead.

Re:PIZZA (?) Hut !!! (WarToad)

Fri, 26 Jun 2009 12:22:42 GMT

NascarDad

....Still, the cheaper pizzas have their uses - like for kids parties :D

Don't even get me started on Chuck E Cheese. It occupies an entire chapter in my Manifesto.

Re:PIZZA (?) Hut !!! (NascarDad)

Fri, 26 Jun 2009 12:15:27 GMT

NYPIzzaNut

Many consumers have never had great pizza and think these awful chain pies are what pizza is supposed to be.

That is the way it is in Cincinnati and Dayton and probably most cities in the USA.

A minor tragedy. Except for the really good independent pizza pie makers.

It is more of a symptom of a larger problem - people as a group seem to factor quality into the equation less and less over time. Not just on food, but on everything.

Price becomes not just the #1 criteria but the overriding criteria. People are not equipped to judge quality for whatever reason, so the compare the only known factors - price and convenience.

We have takeout pizza on average twice a month and have to drive out of our way to do it. I sometimes give a tip even though I am picking it up at the counter, to let them know much I appreciate their craft.

If I am somewhere and pizza is served I will almost always politely decline, not just from pizza hut but from most local joints here in Richmond

What I tell me friends who love how good the pizza tastes when bring it to the party is that if the place gives out a lot of coupons for pizza, they probably aren't going to taste that good.

Still, the cheaper pizzas have their uses - like for kids parties :D

Re:PIZZA (?) Hut !!! (chewingthefat)

Fri, 26 Jun 2009 11:37:56 GMT

Pizza Hut is to pizza as Jack Kevorkian is to the Medical profession.

Re:PIZZA (?) Hut !!! (badbyron722)

Fri, 26 Jun 2009 10:44:53 GMT

Incredible lack of competence by the manager.

Re:PIZZA (?) Hut !!! (FlippyTheRed)

Thu, 25 Jun 2009 21:26:41 GMT

Food Hut

Re:PIZZA (?) Hut !!! (surrycounty)

Thu, 25 Jun 2009 20:34:55 GMT

kirstinem1, your Pizza Hut experience is just incredible. What kind of brainless, incompetent idiot of a manager would allow something like this to happen? Not once, but two nights in a row. There are so many people working in the food service industry, especially in management, that shouldn't be allowed anywhere near a restaurant, except as a paying customer.

Re:PIZZA (?) Hut !!! (NYPIzzaNut)

Thu, 25 Jun 2009 20:27:31 GMT

kirstinem1

I had never been to Pizza Hut until earlier this year when I got sent a couple of 50% off vouchers, not one to turn down a cheap meal off we went. First time we went to go use the voucher we got told at the door they had run out of dough and we should come back 30 minutes later and they should be able to take us, went back 30 minutes later and they told us they were only serving non pizza items. We left it and went back the next night and actually got a table and were able to order pizza, but whilst we were finishing up our meal we watched as the waitresses informed customers who were seated they had run out of pizza dough, some of these people already had their appetizers and were waiting for their mains, luckily they got all their drinks and meals they did have free but should that really be happening in a restaurant?? The food was fine but it certainly didn't compete with a proper pizza from an Italian restaurant but I wasn't gonna complain when I was getting soft drinks, an appetizer, large pizza and dessert for £12.

We were in another branch a while later as we had another voucher to use and I ordered a chocolate cake dessert and surprise surprise they had ran out, the waitress brought us out a cookie dough dessert instead for no charge.

So from my two visits they just seemed unreliable and the food is expensive when you are having to pay full price. A name change isn't gonna correct things, they need to look at their prices and how things are being run, a pizza restaurant shouldn't be running out of it's main ingredient on a regular basis.

Incompetence personified.

Re:PIZZA (?) Hut !!! (kirstine)

Thu, 25 Jun 2009 19:43:48 GMT

I had never been to Pizza Hut until earlier this year when I got sent a couple of 50% off vouchers, not one to turn down a cheap meal off we went. First time we went to go use the voucher we got told at the door they had run out of dough and we should come back 30 minutes later and they should be able to take us, went back 30 minutes later and they told us they were only serving non pizza items. We left it and went back the next night and actually got a table and were able to order pizza, but whilst we were finishing up our meal we watched as the waitresses informed customers who were seated they had run out of pizza dough, some of these people already had their appetizers and were waiting for their mains, luckily they got all their drinks and meals they did have free but should that really be happening in a restaurant?? The food was fine but it certainly didn't compete with a proper pizza from an Italian restaurant but I wasn't gonna complain when I was getting soft drinks, an appetizer, large pizza and dessert for £12.

We were in another branch a while later as we had another voucher to use and I ordered a chocolate cake dessert and surprise surprise they had ran out, the waitress brought us out a cookie dough dessert instead for no charge.

So from my two visits they just seemed unreliable and the food is expensive when you are having to pay full price. A name change isn't gonna correct things, they need to look at their prices and how things are being run, a pizza restaurant shouldn't be running out of it's main ingredient on a regular basis.

Re:PIZZA (?) Hut !!! (Buffalo Tarheel)

Thu, 25 Jun 2009 19:23:44 GMT

nocarolina

Here in the greater Chicagoland area, we probably have close to two thousand independent pizza places ( more or less ), and yet Pizza Hut, Domino's and Papa John's are all over the place and seem to be doing reasonably well. Figure that one out if you can....

I am sure that NYPizzaNut is correct that people who never were exposed to great pizza don't know what they are missing and so head, lemming-like, to what they know best, the chains. I have also been puzzled by the number of chain Italian places in the Buffalo area when there are so many good local places. We even have that great pretender for chicken wings, Quaker Steak and Lube. (Now if someone really likes that place, please be aware that I have not been to it because there are too many other choices here: Duff's, Anchor Bar, Mazia's, Roman Cafe, .... Maybe I am panning it unfairly.)

I suspect every place in the country can make a similar claim about chains. Even New Haven, CT must have some Pizza Huts - excuse me, Huts. (I think we kidded about that in a deleted chain recently.) Fortunately I was guided properly by Roadfooders on my trips to CT and so never went to the accursed places.

Re:PIZZA (?) Hut !!! (NYPIzzaNut)

Thu, 25 Jun 2009 18:36:06 GMT

Niagara

nocarolina

Here in the greater Chicagoland area, we probably have close to two thousand independent pizza places ( more or less ), and yet Pizza Hut, Domino's and Papa John's are all over the place and seem to be doing reasonably well. Figure that one out if you can....

I can't. Why would you go to Pizza Hut or Domino's when you could go to Lou Malnati's?

People not raised on great pizza know nothing about what it should be like - that is the only explanation - that is why so many chains have proliferated and prospered.

Re:PIZZA (?) Hut !!! (SeamusD)

Thu, 25 Jun 2009 13:00:19 GMT

I've only eaten at Pizza The Hut about 2 or 3 times since they took the Priazzo off the menu. Well, now that I think about it, that's not true... when I lived outside of Seattle, Pizza Hut was the best pizza I could find for a while, until I found Jet City Pizza, which, while not that great, was still way better. Before that time, when I was too lazy to make it myself and had a jones for pizza, I'd get it from the Hut. Because sometimes iffy pizza can be better than no pizza.

Re:PIZZA (?) Hut !!! (Niagara)

Thu, 25 Jun 2009 10:16:26 GMT

nocarolina

Here in the greater Chicagoland area, we probably have close to two thousand independent pizza places ( more or less ), and yet Pizza Hut, Domino's and Papa John's are all over the place and seem to be doing reasonably well. Figure that one out if you can....

I can't. Why would you go to Pizza Hut or Domino's when you could go to Lou Malnati's?