Todays butt head customer

Re:Todays butt head customer (chewingthefat)

Thu, 31 Jan 2013 17:52:08 GMT

CCinNJ

This soup is hot!

As hot as your Sprite is cold??

Re:Todays butt head customer (Ice Cream Man)

Thu, 31 Jan 2013 08:46:55 GMT

Just when you think it's over they pull you back in again.
From sunny Cleveland, supposed to be 12" of snow this morning but from the red roof inn I only see a dusting.

Re:Todays butt head customer (CCinNJ)

Wed, 30 Jan 2013 18:23:08 GMT

This soup is hot!

Re:Todays butt head customer (chewingthefat)

Wed, 30 Jan 2013 18:01:33 GMT

Come one come all, bring your complaints, I'm so easy going, nothing bothers me! I love making difficult customers big fans....of staying home!

Re:Todays butt head customer (Michael Hoffman)

Wed, 30 Jan 2013 17:36:42 GMT

That'll work.

Re:Todays butt head customer (kozel)

Wed, 30 Jan 2013 17:31:23 GMT

Michael Hoffman

You can do it. Just order something with bacon and then complain that it tastes as if it is made of pork.

And demand free refills of the great Dominion Draft Rootbeer!

Re:Todays butt head customer (ann peeples)

Wed, 30 Jan 2013 15:26:30 GMT

No-the customer isnt always right. However, they can be amusing.....

Re:Todays butt head customer (Michael Hoffman)

Wed, 30 Jan 2013 14:54:14 GMT

You can do it. Just order something with bacon and then complain that it tastes as if it is made of pork.

Re:Todays butt head customer (Davydd)

Wed, 30 Jan 2013 13:56:07 GMT

My goal is to be a butt-head customer at Chubby's some day. Maybe this upcoming summer's trip to DC since we hope to get up to Gettysburg this time.

Re:Todays butt head customer (chewingthefat)

Wed, 30 Jan 2013 12:08:19 GMT

Cosmos

My brother-in-law took me to a fish shop near Albany NY to pick out something for dinner. We were drooling over the fantastic fish selection and waiting for our turn. They also fry fish to order and there were a few customers waiting for their orders. One kept pacing and fidgeting and finally loudly protested that his order was taking too long and that other people were being served before him.

The owner apparently had a run-in with him in the past came shooting out of the back and explained why his took longer and ripped him one in front of everyone. He threw his fish and fries in a bag and told him to get the hell out and don't come back....he pointed around the room and said "I have lots of great customers I don't need as#%&les like you. " We all got a great kick out of it...he didn't lose our business.

Re:Todays butt head customer (Scorereader)

Wed, 30 Jan 2013 00:28:44 GMT

But, isn't the customer always right?

Re:Todays butt head customer (Cosmos)

Tue, 29 Jan 2013 22:57:29 GMT

My brother-in-law took me to a fish shop near Albany NY to pick out something for dinner. We were drooling over the fantastic fish selection and waiting for our turn. They also fry fish to order and there were a few customers waiting for their orders. One kept pacing and fidgeting and finally loudly protested that his order was taking too long and that other people were being served before him.

The owner apparently had a run-in with him in the past came shooting out of the back and explained why his took longer and ripped him one in front of everyone. He threw his fish and fries in a bag and told him to get the hell out and don't come back....he pointed around the room and said "I have lots of great customers I don't need as#%&les like you. " We all got a great kick out of it...he didn't lose our business.

Re:Todays butt head customer (FriedClamFanatic)

Wed, 16 Jan 2013 12:14:03 GMT

LOL.too cold?????????? Nuke it!..or them!

Re:Todays butt head customer (CCinNJ)

Wed, 16 Jan 2013 11:52:53 GMT

It's a new day and I just know something good is gonna happen...today!

Re:Todays butt head customer (bartl)

Wed, 16 Jan 2013 11:47:36 GMT

felix4067
Unless it stated on the menu there was shrimp and she ordered it anyway (always a possibility, and then she's an idiot), she could very well have been surprised by it.

It was listed on the menu.

Bart

Re:Todays butt head customer (bartl)

Wed, 16 Jan 2013 11:46:21 GMT

CCinNJ

If walnuts were in the dish...you'd eat it?

What does African American have to do with anything?

A) If I could remove the walnuts, I do. Otherwise, I don't.

B) In our culture, there is a certain sensitivity, such that if a white person suggests not sitting next to an African American person, it is normally assumed that he or she doesn't want to do so BECAUSE the other person is African American, which will usually lead to ill-will or even violent reactions. Therefore, even though the woman looked like she was ready to bite someone's head off (or especially because), I did not want to let anybody in the restaurant hear that I didn't want to sit next to her.

Adding: Based on other statements, let me make several things clear:
1) I knew walking in that the woman was spoiling for a fight. But if I made it clear that I didn't want to sit next to her, it would have been assumed that it was due to racism regardless of what I said. As a couple of you are already assuming, here.

2) The menu said that it was with shrimp. From the discussion, it was clear that she did not tell the waiter that she was allergic to shrimp, although she may or may not have asked for shrimp not to be included (the waiter denied that she asked it, and the boyfriend did not back her up). The fact that she insisted on leaving instead of getting something else, and not paying anything for two platters of the highest price item on the menu is what brought it to butthead level.

If someone's so allergic to shrimp that she can't even eat food that touched shrimp, then that person has an obligation to make it clear when ordering a dish that contains shrimp; note that even if the platter is served without shrimp, there is a high probability that shrimp would touch some of the other items on the platter during the preparation.

Bart

Re:Todays butt head customer (ann peeples)

Tue, 15 Jan 2013 18:40:51 GMT

Good tie in, pnwchef........

Re:Todays butt head customer (pnwchef)

Tue, 15 Jan 2013 17:37:46 GMT

I thought Tony was tenderizing the horse to be sold in Italy. cavallo (Italian for horse). Typical Venetian dishes that include horse meat are pastissada.............Whoa

Re:Todays butt head customer (ann peeples)

Tue, 15 Jan 2013 16:50:59 GMT

Tony-good point.

Re:Todays butt head customer (CCinNJ)

Tue, 15 Jan 2013 15:16:33 GMT

It's only 2% so there's time.

Re:Todays butt head customer (Ice Cream Man)

Tue, 15 Jan 2013 15:09:11 GMT

Only funny for the first 49, #50 gets a kick in the ass.

Re:Todays butt head customer (CCinNJ)

Tue, 15 Jan 2013 14:53:22 GMT

Perfect...and funny!

Re:Todays butt head customer (chewingthefat)

Tue, 15 Jan 2013 14:50:26 GMT

CCinNJ

Not having any of my own manhood to defend and not have a physical stature that makes me think I'm gonna kick some ass in the parking lot if it comes to it...I'd either laugh and be crazy along with him until he stops and sees I'm not the enemy or annoy him with so much annoying kindness that he can't get drink his not-cold-enough Sprite fast-enough.

I told him give me your cup, I took it back into the kitchen waited about 5 seconds, took it back out to him and said try this one, he did and said, "this is much better"!

Re:Todays butt head customer (Ice Cream Man)

Tue, 15 Jan 2013 14:35:20 GMT

ScreamingChicken

Ice Cream Man

We have customers that come in and ask us to wash the scoops and serve them from a new container to try and eliminate cross contamination.
Keep extra scoops in a big jar of Barbicide for these situations. You'll save time and kids will love the blue color.

I guess I should have said we do it maybe once a week, I have allergies too so I know what it's like. It only takes a couple of minutes. It's usually nuts that they are worried about.

Re:Todays butt head customer (ScreamingChicken)

Tue, 15 Jan 2013 14:24:56 GMT

Ice Cream Man

We have customers that come in and ask us to wash the scoops and serve them from a new container to try and eliminate cross contamination.

Keep extra scoops in a big jar of Barbicide for these situations. You'll save time and kids will love the blue color.

Re:Todays butt head customer (CCinNJ)

Tue, 15 Jan 2013 14:18:59 GMT

Or...beat em like that!

Re:Todays butt head customer (Tony Bad)

Tue, 15 Jan 2013 14:17:07 GMT

Re:Todays butt head customer (CCinNJ)

Tue, 15 Jan 2013 14:07:45 GMT

Not having any of my own manhood to defend and not having a physical stature that makes me think I'm gonna kick some ass in the parking lot if it comes to it...I'd either laugh and be crazy along with him until he stops and sees I'm not the enemy or annoy him with so much annoying kindness that he can't drink his not-cold-enough Sprite fast-enough.

Re:Todays butt head customer (chewingthefat)

Tue, 15 Jan 2013 14:06:43 GMT

Ice Cream Man

You can say it as many times as you like but it doesn't change the fact that most owners will draw a line in the sand.
Nor does it change my belief that as owners we have to eat ****.
Believe it or not it doesn't hurt our businesses at all, it just allows us to sleep a little better.

Again, AMEN!

Re:Todays butt head customer (chewingthefat)

Tue, 15 Jan 2013 14:01:32 GMT

Ok CC, how do you handle a customer who complains that his Sprite is too cold, as I had happen a few years back. My answer to follow.