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 Computer Hacked

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pnwchef

  • Total Posts: 2245
  • Joined: 3/16/2011
  • Location: Kennewick, WA
Computer Hacked Sat, 06/22/13 9:24 AM (permalink)
I was traveling through NYC about two weeks ago, I used the wifi at my Hotel. The next morning I could not open Windows 7 on my laptop. I stopped trying after a few times, put the computer away and used my ipads the rest of the trip. Yesterday morning, I got a phone call on my home phone, my wife answered and told me it was a weird number, it just came through as RINGING. I talked with the man, he told me he was calling because my computer had been hacked, and I need to open my windows 7 so they could check it out. The people were from India or some place out that way. I asked them how they had my home number, they said they had it from when Windows 7 was registered. I knew I had a new phone number in the last year, so these guys are phony. I told them I wasn't able to open Windows 7, they became angry after a while and told me it would cost $225 to fix my computer. After using a few words I learned on the street corner, they knew they were had. I just wanted to give a heads up to our Roadfood members. They must have had my name and city to get my phone number. or maybe even got it on line, who knows. I called Norton Antivirus to check out my computer, they did a great job checking it out and removed anything that needed to be removed....................Don't get caught in the trap, I have a strange feeling this is the new normal.................
 
#1
    FriedClamFanatic

    • Total Posts: 1500
    • Joined: 7/14/2008
    • Location: west chester, PA
    Re:Computer Hacked Sat, 06/22/13 9:30 AM (permalink)
    Wow......this is the first time I have heard of it from just using a Wifi.....did you have to load anything to access it?
     
    #2
      love2bake

      • Total Posts: 1279
      • Joined: 8/10/2008
      • Location: SFBay Area, CA
      Re:Computer Hacked Sat, 06/22/13 9:45 AM (permalink)
      That is creepy!!!  Thanks for the heads up.
       
      #3
        MetroplexJim

        • Total Posts: 3706
        • Joined: 6/24/2007
        • Location: McKinney, TX
        Re:Computer Hacked Sat, 06/22/13 10:24 AM (permalink)
        That was bizarre.  Those ba$tard$ are getting more and more creative. 
         
        Seven days ago my desktop (hard hooked to Time-Warner Cable) "came alive", activated the video camera and froze my computer. 
         
        The virus took a picture of my office, identified my IP address, my location, and my ISP.  The screen told me that it was the FBI "encrypting" my computer and informed me that if I paid them a $300 "fine" they would "decrypt" it and let me off with a "warning".  What cojones!
         
        It took the Geek Squad almost a week to "clean" the machine; they told me that mine was, except for what they called "the FBI Virus", exceptionally clean.  They said that the one of reasons they had taken so long was that they had had more than 30 machines in for the same virus that week in that store alone!
         
        They sold me on Webroot anti-virus software.  As it operates "in the cloud", it has a very small on-site footprint and does its updates and scans in the background without slowing any of my "work".  So far, so good.  My old program(s) had gotten very annoying by slowing my computer to a crawl while they updated and scanned.
         
        Any other "victims" of The FBI Virus out there?
         
        #4
          mar52

          • Total Posts: 7605
          • Joined: 4/17/2005
          • Location: Marina del Rey, CA
          Re:Computer Hacked Sat, 06/22/13 10:32 AM (permalink)
          I had one of those calls around 8AM.  It woke me.  When the Indian guy said something was wrong with the Windows in my computer I told him to call me back.. I was still in bed.
           
          He then asked.... Alone?  WT!!!
           
          I hung up.
           
          #5
            pnwchef

            • Total Posts: 2245
            • Joined: 3/16/2011
            • Location: Kennewick, WA
            Re:Computer Hacked Sat, 06/22/13 12:24 PM (permalink)
            FriedClamFanatic


            Wow......this is the first time I have heard of it from just using a Wifi.....did you have to load anything to access it?

            FCF, All I know is, I didn't have any problems before I let Home. I was on a train for 2 days then over night in Chicago. NYC was the first place I had time to download some of the pictures I had taken. The next day I couldn't sign on to windows 7..........Trust no one .....Of course I had to have Tech support from India solve the problem of the hackers from India. This is one vicious circle...
             
            #6
              FriedClamFanatic

              • Total Posts: 1500
              • Joined: 7/14/2008
              • Location: west chester, PA
              Re:Computer Hacked Sat, 06/22/13 1:46 PM (permalink)
              MetroplexJim


              That was bizarre.  Those ba$tard$ are getting more and more creative. 

              Seven days ago my desktop (hard hooked to Time-Warner Cable) "came alive", activated the video camera and froze my computer. 

              The virus took a picture of my office, identified my IP address, my location, and my ISP.  The screen told me that it was the FBI "encrypting" my computer and informed me that if I paid them a $300 "fine" they would "decrypt" it and let me off with a "warning".  What cojones!

              It took the Geek Squad almost a week to "clean" the machine; they told me that mine was, except for what they called "the FBI Virus", exceptionally clean.  They said that the one of reasons they had taken so long was that they had had more than 30 machines in for the same virus that week in that store alone!

              They sold me on Webroot anti-virus software.  As it operates "in the cloud", it has a very small on-site footprint and does its updates and scans in the background without slowing any of my "work".  So far, so good.  My old program(s) had gotten very annoying by slowing my computer to a crawl while they updated and scanned.

              Any other "victims" of The FBI Virus out there?

               
              There is an easier and cheaper way to get around the problem......at least it works sometimes.  A. Pull the plug!.Literally......or find an easy way to restart your computer in Safe Mode.  B. Once in Safe Mode, use your Systems settings to set an earlier "restore point"..about 3 to 4 days prior.   Alas, most viruse=protection programs seem to miss this one.  There are one or 2 that do (at least one is a freebie!)
               
              #7
                edwmax

                • Total Posts: 2015
                • Joined: 1/1/2007
                • Location: Cairo, GA
                Re:Computer Hacked Sat, 06/22/13 1:50 PM (permalink)
                I had a similar FBI virus (computer take over) about 2 months ago.   They wanted $300 fine paid, then they would remove the virus.   ... Hahaha, I shut down the system and restarted without a network.  I had it fixed in about 3 hours.
                 
                These guys get a Trojan virus loaded on your computer that 'calls home'. It then loads a virus to infect the Master Boot record and prevents windows from starting.   The virus also played a sound file demanding a payment of $300 as a fine to the FBI for windows to be restored.
                 
                #8
                  Foodbme

                  • Total Posts: 9574
                  • Joined: 9/1/2006
                  • Location: Gilbert, AZ
                  Re:Computer Hacked Sat, 06/22/13 4:08 PM (permalink)
                  If you Google or Bing "FBI Virus' you'll get all knds of info and "Fixes"
                  The problem is-------------------Which one do you think is trustworthy?????????????
                  I've heard of people starting Viruses, then offering fixes that do more damage than the original virus and embed even further into your system.
                   
                  #9
                    MetroplexJim

                    • Total Posts: 3706
                    • Joined: 6/24/2007
                    • Location: McKinney, TX
                    Re:Computer Hacked Sat, 06/22/13 7:44 PM (permalink)
                    FriedClamFanatic


                    There is an easier and cheaper way to get around the problem......at least it works sometimes.  A. Pull the plug!.Literally......or find an easy way to restart your computer in Safe Mode.  B. Once in Safe Mode, use your Systems settings to set an earlier "restore point"..about 3 to 4 days prior.   Alas, most viruse=protection programs seem to miss this one.  There are one or 2 that do (at least one is a freebie!)

                     
                    Tried the "full stop" and both f-12 and f-2 re-starts.  Didn't disconnect the cable, though. 
                     
                    The reason I took it "to the shop" was that, somehow, the virus had removed the capability for a "safe mode" re-boot or any access to the Control Panel!
                     
                    My work provides me with a Mac-Air for "business"; never a problem with it save for my cursing at it for being "different".

                     
                    #10
                      MetroplexJim

                      • Total Posts: 3706
                      • Joined: 6/24/2007
                      • Location: McKinney, TX
                      Re:Computer Hacked Sat, 06/22/13 7:48 PM (permalink)
                      edwmax


                      I had a similar FBI virus (computer take over) about 2 months ago.   They wanted $300 fine paid, then they would remove the virus.   ... Hahaha, I shut down the system and restarted without a network.  I had it fixed in about 3 hours.

                      These guys get a Trojan virus loaded on your computer that 'calls home'. It then loads a virus to infect the Master Boot record and prevents windows from starting.   The virus also played a sound file demanding a payment of $300 as a fine to the FBI for windows to be restored.


                      Disconnecting from the network was the one "trick" I did not think of.
                       
                      That, together with patience, is now 'filed'.
                       
                      Thanks!
                       
                      #11
                        edwmax

                        • Total Posts: 2015
                        • Joined: 1/1/2007
                        • Location: Cairo, GA
                        Re:Computer Hacked Sat, 06/22/13 7:51 PM (permalink)
                        You can't google anything after this type of virus strikes.   ... unless you have another computer.   ... You have to boot from a CD or thumb drive into safe mode. Then reset the Network IPs (proxy hijack to their server); then start running virus scanners; and reset the MBR.
                        <message edited by edwmax on Sun, 06/23/13 9:12 AM>
                         
                        #12
                          ann peeples

                          • Total Posts: 8317
                          • Joined: 5/21/2006
                          • Location: West Allis, Wisconsin
                          Re:Computer Hacked Sun, 06/23/13 8:20 AM (permalink)
                            My P  C was hacked from roadfood.....malaware said something about something on this site. Be careful.
                           
                          #13
                            MetroplexJim

                            • Total Posts: 3706
                            • Joined: 6/24/2007
                            • Location: McKinney, TX
                            Re:Computer Hacked Sun, 06/23/13 8:28 AM (permalink)
                            ann peeples


                              My P  C was hacked from roadfood.....malaware said something about something on this site. Be careful.


                            Is nothing sacred? 
                             
                            Or, "safe".
                             
                            O.K. : Eastern Carolina Whole Hog 'Cue is "food porn", but C'mon!
                             
                            #14
                              chefbuba

                              • Total Posts: 1954
                              • Joined: 6/22/2009
                              • Location: Near You, WA
                              Re:Computer Hacked Sun, 06/23/13 2:32 PM (permalink)
                              I got one last month called FBI green dot, it locks up the computer displaying this official looking page from the FBI stating that your computer has been viewing or downloading illegal material or viewing child porn, etc
                              You are asked to pay $500 on a green dot money card to remove the lock.
                              I was not able to restart in safe mode or from a restore point.
                              These types of viruses are called ransom ware, pretty nasty.
                               
                              #15
                                pnwchef

                                • Total Posts: 2245
                                • Joined: 3/16/2011
                                • Location: Kennewick, WA
                                Re:Computer Hacked Sun, 06/23/13 2:44 PM (permalink)
                                chefbuba


                                I got one last month called FBI green dot, it locks up the computer displaying this official looking page from the FBI stating that your computer has been viewing or downloading illegal material or viewing child porn, etc
                                You are asked to pay $500 on a green dot money card to remove the lock.
                                I was not able to restart in safe mode or from a restore point.
                                These types of viruses are called ransom ware, pretty nasty.


                                How did you get your computer back up and
                                running ??????????
                                 
                                #16
                                  chefbuba

                                  • Total Posts: 1954
                                  • Joined: 6/22/2009
                                  • Location: Near You, WA
                                  Re:Computer Hacked Sun, 06/23/13 3:26 PM (permalink)
                                  $$$$ computer guru.
                                   
                                  #17
                                    edwmax

                                    • Total Posts: 2015
                                    • Joined: 1/1/2007
                                    • Location: Cairo, GA
                                    Re:Computer Hacked Sun, 06/23/13 3:43 PM (permalink)
                                    I would charge about $100 - $130 to do the repairs  ... I would need the CPU on my bench for a day & over night.
                                     
                                    #18
                                      bartl

                                      • Total Posts: 1208
                                      • Joined: 7/6/2004
                                      • Location: New Milford, NJ
                                      Re:Computer Hacked Sun, 06/23/13 4:13 PM (permalink)
                                      When putting a computer on an untrusted wifi, consider using Linux in a virtual machine, booted from a CD, or, if you are ambitious, loaded on an $8 USB flash drive. It's not immune to viruses, but if you get one, you just toss the Linux and create a new one.
                                       
                                      Bart
                                       
                                      #19
                                        Mosca

                                        • Total Posts: 2936
                                        • Joined: 5/26/2004
                                        • Location: Mountain Top, PA
                                        Re:Computer Hacked Sun, 06/23/13 9:54 PM (permalink)
                                        Good idea, bartl.
                                         
                                        #20
                                          SeamusD

                                          • Total Posts: 942
                                          • Joined: 4/1/2008
                                          • Location: Syracuse, NY
                                          Re:Computer Hacked Mon, 06/24/13 11:13 AM (permalink)
                                          MetroplexJim


                                          The virus took a picture of my office, identified my IP address, my location, and my ISP.  The screen told me that it was the FBI "encrypting" my computer and informed me that if I paid them a $300 "fine" they would "decrypt" it and let me off with a "warning".  What cojones!

                                          It took the Geek Squad almost a week to "clean" the machine; they told me that mine was, except for what they called "the FBI Virus", exceptionally clean.  They said that the one of reasons they had taken so long was that they had had more than 30 machines in for the same virus that week in that store alone!
                                           
                                          Any other "victims" of The FBI Virus out there?

                                          Not my personal computers at home, but a friend got it a few weeks ago, and it showed up on a computer at work. I immediately took it off the network and wiped it. I didn't want to mess with just trying to remove it, so I completely blanked out the hard drive and started from scratch.
                                           
                                          #21
                                            Davydd

                                            • Total Posts: 6224
                                            • Joined: 4/24/2005
                                            • Location: Tonka Bay, MN
                                            Re:Computer Hacked Mon, 06/24/13 12:25 PM (permalink)
                                            This must be a Windows problem. I could find nothing that says it is happening on a Mac unless maybe somebody is running Windows on a Mac and not Mac OS. So 22 messages into the thread I guess it is time for someone to chime in, "Get a Mac!" 
                                             
                                            #22
                                              felix4067

                                              • Total Posts: 3303
                                              • Joined: 12/13/2003
                                              • Location: Near Grand Rapids, MI
                                              Re:Computer Hacked Mon, 06/24/13 12:46 PM (permalink)
                                              I keep hearing about these, and in the vast majority of cases it's because the user clicked on something they should not have, or they didn't have up-to-date anti-virus software, or if they did have anti-virus software they'd disabled it for some unknown reason, or they didn't run their scans, or something. I'm not saying that's always the case, but smart internet browsing is your first, and best, line of defense.
                                               
                                              #23
                                                edwmax

                                                • Total Posts: 2015
                                                • Joined: 1/1/2007
                                                • Location: Cairo, GA
                                                Re:Computer Hacked Mon, 06/24/13 3:10 PM (permalink)
                                                Davydd


                                                This must be a Windows problem. I could find nothing that says it is happening on a Mac unless maybe somebody is running Windows on a Mac and not Mac OS. So 22 messages into the thread I guess it is time for someone to chime in, "Get a Mac!" 

                                                 
                                                This is a Trojan that 'calls home'.   It gives the hacker remote & complete control of your system and/runs other malware that hooks your system to their server; deletes certain require Windows & networking files to prevent most users from doing his own repair; sets a MBR that on reboot will re-connect to their server & redo any changes you have attempted; set a blank blue screen (usually it just looks like the Blue Screen of Death) with the 'extortion' message for money;  ...  believe me ... the A-hole has already downloaded all of your personal data to find credit card & banking info later at this point.
                                                 
                                                The same can be done to Macs, just their are not enough Mac systems for most hackers to want to learn.So this is not just a Windows problem.
                                                 
                                                It was suggested above to keep a separate Linux system to just trash when getting the virus, the same can be done with Windows.  ... Keep your file backed up to another system at home.  Then you can just reload windows if need be without having to call a 'Comp Guru'.
                                                 
                                                OR, ... for laptops, have a spare 'cloned' HD with your files ready to go.   Just swap the Drives; wipe the bad one and clone to the good drive.
                                                 
                                                A 'boot' USB drive with Windows is also good to have.   This will restart a sytem and repair a MBR.
                                                 
                                                #24
                                                  Davydd

                                                  • Total Posts: 6224
                                                  • Joined: 4/24/2005
                                                  • Location: Tonka Bay, MN
                                                  Re:Computer Hacked Mon, 06/24/13 7:37 PM (permalink)
                                                  edwmax

                                                  The same can be done to Macs, just their are not enough Mac systems for most hackers to want to learn.So this is not just a Windows problem.

                                                  Typical refrain. Granted you can never say never, but in 29 years using Macs intensively and being online all those 29 years, I have never encountered a virus. I had anti-virus software installed briefly back in the early 90s. Norton I believe. That was a waste of my money.
                                                   
                                                  #25
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