blizzardstormus
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Total Posts:
271
- Joined: 8/1/2004
- Location: Atlanic, IA
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Employees - where are the good ones?
Sat, 05/28/05 11:45 PM
( permalink)
I have been in the food & beverage industry for 25 years. Through bitter experience, I know that one of the hardest parts in this business is retaining good employees. I just celebrated my third year owning my first restaurant THE FARMER'S KITCHEN (shameless plug) in Atlantic, Iowa, specializing in homemade cooking. My problem: We are located an hour or more away from any large urban area. We employ only 7 people. Most of the major prep work is done by my mother (bless her soul) & myself. The very few job applicants I receive are from a) teens: no work experience or work ethic b) single mothers: the kids, understandably are first priority which means lots of missed shifts c) retreads from other restaurants: most left their previous employment because of "problems with management." When I have a problem with an employee, it is very difficult to resolve the problem to my satisfaction. If the employee walks, then, I can't keep the doors open because of lack of help. Case in point: I serve Liver & Onions, highly popular & VERY profitable. My head cook, who normally is a great line cook, makes the kitchen a living hell whenever she gets an order for Liver & Onions. She's demanded that I take it off the menu. If she leaves (this is her 3rd time with me), I am the only who can replace her. Any suggestions on how small out-in-the-boondocks operations like mine can survive potential employee blackmail? And find & retain good staff?
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