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 screwed up to go orders

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drsmoke02

  • Total Posts: 250
  • Joined: 11/16/2005
  • Location: emmitsburg, MD
screwed up to go orders Wed, 03/22/06 9:20 AM (permalink)
As a customer nothing drives me crazy more than getting a to go order, getting home only to find out the order is wrong..As an owner,to have to hear from a customer who got a screwed up to go order,is a huge embarassment to me.I always more than compensate them next time they come and tell them so over the phone,still they were expecting x and got y.

Would you like to know how i've cut the mistakes to virtually zero?

How do you react to screwed up to go orders?
 
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