Can't log into mobile with Verizon LG Dare

When I try to log in to on my LG Dare with Verizon, it just takes me back to a log in prompt (un/pw). Same thing if I go through the roadfood.com site and try to log into my account. Is there something I'm missing, or should I call Verizon. I can log onto other sites that are password protected. I'm really looking forward to using this on our trips!
 
Thanks