- Joined: 2/7/2006
- Location: Providence, RI
Wendy's - No longer offers hamburgers on their menu
Mon, 12/12/11 2:12 PM
Haven't been at a Wendy's in quite some time (6-8 months?), so I stopped by today on a whim. Oddly, I found they no longer offer hamburgers on their menu. I was forced to buy / pay for a cheeseburger and request that they hold the cheese-like product they add to make "cheeseburgers". Nice way to increase the average check size, but they've lost me as a repeat customer - most likely forever. Hardees pulled a similar stunt perhaps 10+ years ago when they went to a super-sized regular item. Never went back.
Went to Wendy's "contact us" link at their web site to complain. Oddly, they required me to enter my state, but there was no drop-down box to enter a state. How convenient. Not only did they alienate me with inflated pricing, but then they blocked me from sending a complaint. My guess is their web site doesn't work with Windows 7. Why would I ever want to return?