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 Relocating a restaurant

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jajarino68

  • Total Posts: 152
  • Joined: 10/15/2006
  • Location: Maryville, TN
Relocating a restaurant Tue, 05/15/12 8:03 AM (permalink)
For those who have ever owned their own brick & mortar restaurant, did you ever relocate to another location out of the town you were in? And if so, what was the reaction from the community?
The reason I ask, a 5 year old establiched restaraunt in our town has announced it is closing and relocating to the larger city to our north. Many of the loyal customers feel they are being discarded.
I realize businesses make decisions based more on just customer loyalty, but what would make you want to re-locate your business.
 
#1
    CCinNJ

    • Total Posts: 7745
    • Joined: 7/24/2008
    • Location: Bayonne, NJ
    Re:Relocating a restaurant Tue, 05/15/12 9:44 AM (permalink)


    Loyalty is often a slippery slope. Are they moving to grow or sustain and survive?

    You can have a very loyal customer base that is too small to sustain a business. They feed x amount of people in a certain area but maybe loyal in the area means we LOVE you once a week few weeks a month while they need to feed people on a daily basis.

    How far away are they moving?


     
    #2
      jajarino68

      • Total Posts: 152
      • Joined: 10/15/2006
      • Location: Maryville, TN
      Re:Relocating a restaurant Tue, 05/15/12 12:27 PM (permalink)
      The business is moving 23 miles away. This is a link to the story. http://www.knoxnews.com/news/2012/may/14/tomato-head-to-close-in-maryville-open-in-west/
       
       
       
      #3
        CCinNJ

        • Total Posts: 7745
        • Joined: 7/24/2008
        • Location: Bayonne, NJ
        Re:Relocating a restaurant Tue, 05/15/12 12:35 PM (permalink)
        Owners should always be available for comment. Especially when a story is written that includes quotes by them. It would be nice to mention the community that served as a base for the last 5 years and hope to see some friendly faces in the new location.

         
        #4
          jajarino68

          • Total Posts: 152
          • Joined: 10/15/2006
          • Location: Maryville, TN
          Re:Relocating a restaurant Tue, 05/15/12 12:52 PM (permalink)
          I think they may have been better to have just shut the doors with no announcement. I can't help but think what it will be like for them in the coming weeks until the move.
          The business made a comment on their Facebook page regarding the closure. It didn't go over too well either.
           
          #5
            CCinNJ

            • Total Posts: 7745
            • Joined: 7/24/2008
            • Location: Bayonne, NJ
            Re:Relocating a restaurant Tue, 05/15/12 2:04 PM (permalink)
            Wow the comments attached to the article are something ...about Maryville. Sour grapes unappreciative etc.

            I understand the way you feel. Some of those heated comments make it seem like Maryville booted the place out to the curb and you are not sophisticated enough to appreciate the restaurant. Yikes.
             
            #6
              lornaschinske

              • Total Posts: 1610
              • Joined: 3/4/2009
              • Location: Roswell, NM until we leave for another place
              Re:Relocating a restaurant Tue, 05/15/12 2:27 PM (permalink)
              CCinNJ

              ... you are not sophisticated enough to appreciate the restaurant. Yikes.

               
              Wow. Maryville must have changed a lot since we last visited. Do they still call it "Mur' vul" or has that changed?
               
               
              You know you have spent too much time in TN when you know how to pronounce Maryville, Elizabethton, Ooltelwah and Sevier (among others)!
               
              On edit: I forgot La Vergne (luh-vern)
              <message edited by lornaschinske on Tue, 05/15/12 2:41 PM>
               
              #7
                jajarino68

                • Total Posts: 152
                • Joined: 10/15/2006
                • Location: Maryville, TN
                Re:Relocating a restaurant Tue, 05/15/12 2:38 PM (permalink)
                lornaschinske

                Wow. Maryville must have changed a lot since we last visited. Do they still call it "Mur' vul" or has that changed?
                  They still call it that. Only way to tell when someone isn't from this area is how they say the name of the town.

                 
                #8
                  pnwchef

                  • Total Posts: 2230
                  • Joined: 3/16/2011
                  • Location: Kennewick, WA
                  Re:Relocating a restaurant Tue, 05/15/12 4:44 PM (permalink)
                  There is no loyalty, just staying in business, doing what you have to do. The restaurant is moving 23 miles away,thats just down the street, take the fork in the road and your there..........pnwc
                   
                  #9
                    CCinNJ

                    • Total Posts: 7745
                    • Joined: 7/24/2008
                    • Location: Bayonne, NJ
                    Re:Relocating a restaurant Tue, 05/15/12 7:36 PM (permalink)
                    Are they staying open is Maryville until August?

                    The way the hot and hard comments are going on that article they are gonna have some drama on places like Yelp.
                     
                    #10
                      jajarino68

                      • Total Posts: 152
                      • Joined: 10/15/2006
                      • Location: Maryville, TN
                      Re:Relocating a restaurant Tue, 05/15/12 8:10 PM (permalink)
                      I think they had plans to stay open till August, but now I know why establishments just close the doors without notice. You should read their facebook page. It's getting hit hard too.
                       
                      #11
                        CCinNJ

                        • Total Posts: 7745
                        • Joined: 7/24/2008
                        • Location: Bayonne, NJ
                        Re:Relocating a restaurant Tue, 05/15/12 10:53 PM (permalink)
                        I am going to follow that story. There is a great lesson there that will all lay out.
                         
                        #12
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