- Joined: 4/17/2005
- Location: Marina del Rey, CA
Your Prescription Medications
Wed, 08/1/12 8:03 PM
I picked up my prescription drops for my toes last week at CVS even though I still have a few squeezes left in my bottle.
The drops I'm using are actually ear drops but much cheaper than the same prescription designated for toes. (Kudos to my doctor for that one)
Anyway, last night I picked up the refill prescription box and instead of ear drops, they were eye drops so I handed them to Sharon who has used and is using several different types of eye drops since her cataract surgery. Only problem was this was not one of them.
I looked at the ingredients on them and the ingredients on my ear/toe drops and they shared the main ingredient. All of the other ingredients were way different. I guess any different is way different.
I looked at the bottle inside and they were clear drops. My drops were milky.
So... Went back to CVS today to let them know that I received the wrong drops The woman I spoke with said, "This is NOT acceptable!" She went on and on about how it could have been pills that were wrong or it could have been the first time I was taking the drops and I wouldn't have known they were wrong. She was irate and I know someone is going to get their ass in a ringer.
I never thought about first time prescriptions and how dangerous a mistake like this could have been... I just wanted my drops.
What was amazing was when she handed me the right prescription she also handed me $10, what it cost. I told her that she didn't have to do that, but she said... "No, you took extra time out of your day and it cost you to drive here. The $10 is yours".
Kudos, CVS... for making something wrong, right. I hope they don't fire the person who filled my prescription. Although it's a severe accident, they do happen. Please just learn from it.
The thing about this is that I can now tell all of you... Before ever taking a prescription, new or refill... Check it and make sure it's the correct medication.