Health inspection data on Yelp
A new reason to complain about Yelp
What will happen when restaurant customers can view the nitty gritty of a restaurant’s health inspection report while deciding where to eat?
We grant that, in the name of transparency, it’s good that customers know the restaurants in which they intend to eat have passed a rigorous health inspection. But we’re not so sure it’s a good idea for city and county health departments to have partnered with review site Yelp to create the data standard that makes the inspection details accessible. That’s especially true in light of the 685 complaints against Yelp now on file with the Federal Trade Commission, most of them coming from restaurant owners.
Writer Robert Delaware recently filed a Freedom of Information request
for Yelp-related complaints, among other complaints about the site's practice. Most complaints allege that Yelp manipulates positive and negative data on a restaurant’s page to better sell ads to that restaurant.
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