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 Help! I need your opinion on this idea.

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  • Total Posts: 3
  • Joined: 6/23/2013
  • Location: Phoenix, AZ
Help! I need your opinion on this idea. Tue, 11/5/13 3:45 PM (permalink)
Hello everybody, 
Feel free to call me D. :-) I'm a first time poster so be easy on me.
A lot has changed in the restaurant industry, but one thing that hasn't changed is the way we order our food. I can't figure out why I need a server/waiter to take my order back to the kitchen for me. What if I could do that on my own (not walk back into the kitchen, but order my food on my own)? If the menu is in my possession, why can't I just touch the menu items I want and have them sent straight back to the kitchen? 
For counter service, why can't I choose the items I want and place them into the computer? What if the cashier wasn't tied to this instruction? What if he or she was free to be more of a greeter? I bet I'd have more of a satisfying restaurant experience. 
I want to put the POS system into the hands of the customer. I want to build an interface that's intuitive, visually attractive, and quick to transact. I want to make it so the customer can pay with cash or card without the need for a cashier. 
I'd like your input on this idea. Does this sounds like something worth pursuing or does it come across as hogwash? Please tell me your opinion of what a great POS system should include. Constructive criticism is appreciated and I'll be sure to give credit where credit is due. 
Thanks in advance for the comments. 
<message edited by bluefire2121 on Tue, 11/5/13 3:56 PM>
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