Posted by Reggie Beard on July 30, 2009
I was very excited to dine at the Rutt's Hut famous deep-fried hot dog restaurant. I had read some outstanding reviews on MSN and I saw on the Travel Network that they are one of America's best deep-fried restaurants. On a recent Sunday in July I took my friend to dine at the famous Rutt's Hut. We walked into the dining area and sat at one of the tables. This is where the nightmare begins.
We sat there for at least five minutes waiting for a waitress to acknowledge our existence let alone hand us a couple of menus. There was just one other occupied table in the dining area. When she was finished with that table she just walked away as if we were not even there. I was very annoyed; however, my friend told me to just be patient, and that they would recognize our table. After another four or five minutes passed the bartender brought us a couple of menus and told us that we would be waited on momentarily. More time went by and no waitress.
Meanwhile, a family had just sat across from us, and there was a table in between us that needed to be cleaned off. Now there was only one other table (behind us) that had patrons and the waitress spent all of her time with that table, not even looking our way, as if we were invisible. We continued to wait, much to my dismay.
The waitress then walked over to the family that just sat down and asked if they wanted their table wiped off. She wiped the table off and then proceeded to clean the table that was in between the both of us and then just walked away. We waited a couple of more minutes, to just be acknowledged. That did not happen, so we finally had enough and we just left the restaurant.
If I did not know I would have thought we were in the 50s or 60s in the Deep South. Needless to say it was the most horrible experience I have ever encountered. I will avoid this place like the plague. I will tell anyone who will listen about this experience. It's disgraceful in this day and age, when there is much diversity in this country, that this level of ignorance is still displayed. Oh, in case you did not figure it out, we are African-American. I've said enough.
Overall: To Be Avoided
11 out of 25 people found the review helpful. Was it helpful to you?
Reviewers "Must Eats" List
hot dog with relish
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chili
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Cremator
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Onion Rings
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Ripper
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"Left: a well-cooked ripper, unadorned. Right: a regular ripper, topped with Rutt's relish."
Michael Stern
"With a sprinkle of salt, Rutt's onion rings are fine if not particularly oniony-tasting."
Bruce Bilmes and Susan Boyle
"The cremators aren't actually black, but they are crunchy and hard-crusted, with a taste a little bit like overcooked bacon."
Bruce Bilmes and Susan Boyle
"The dog with a bite out of it."
ourmiraclekids
"Plain ole fries."
ourmiraclekids
"A view of the counters in the middle of Rutt's stand-up dining room. Next door in the tap room you can sit and eat, but for the Rutt's connoisseur, this is the only place to be."
Michael Stern
"With a separate entrance around the corner from the stand-up hot dog side of Rutt's, this tap room has a vintage roadhouse ambience all its own."
Michael Stern
"Outside Rutt's, you will meet some of the fattest pigeons and most well-fed gulls anywhere. They cruise the parking lot looking for scraps."
Michael Stern
