After a 25-minute wait outside of DeLuca's we finally sat down, got our drinks, and placed our order. Not in any rush, we waited quite some time to finally realize that everyone around us had come in, ate, and left, and new customers had been seated. After asking the waitress about our order she replied with a nasty answer and failed to visit our table afterwards. After my mom, who is diabetic, asked her again about the order, and she again replied with the same nasty attitude, I approached the hostess for some answers, with no luck.
Finally after an hour or so, we got some of our food. Two orders were not correct and she wanted to charge us more because my mom ordered egg whites instead of eggs. I was not allowed to speak to the owner or manager because they were too busy, then I was told that our business meant nothing to them because they had other customers. The service was very poor, customer service was non-existent, the food was average at best, and the atmosphere was not all that.
I would never recommend this place to anyone! Very overrated and not worth the aggravation. I saw other customers with the same sorts of experiences; it was not just us. As one person put it, their fame has definitely gone to their heads. I would rate it the worst restaurant experience I have ever had!